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Mercedes-Benz of Ontario Service Center

4.8

About this business

Location details

3787 E Guasti Rd, Ontario, CA, 91761, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 2:00 p.m.
SunClosed
4.81,459 reviews
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Antonio's profile image
Antonio 
6 years ago

We purchased the car and were impressed with the special treatment we received. No pressure or haggling. Very happy with the service and sales man. 

Business response:

Hi Antonio, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario 

Sheri's profile image
Sheri 
6 years ago

I was contacted right away....we just haven't made a decision and are still browsing 

Business response:

Hi Sheri, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario 

Edgar's profile image
Edgar 
7 years ago

5 stars! 

Business response:

Hi Edgar, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario 

Charles's profile image
Charles 
7 years ago

Great experience and we got the car we wanted. Will definitely return for our next purchase. 

Business response:

Hi Charles, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Mercedes-Benz of Ontario 

Miekie's profile image
Miekie 
7 years ago

Phoned to confirm to drive out to Ontario to view the car. Appointment confirmation was sent and confirmed telephonically after receiving the text again. Only to be told an hour before my appointment - "no sorry car has been sold - was picked up by a wholesaler". What absolute nonsense is this? Unethical business practice and very disgruntled as a potential customer. 

Business response:

Hi,We understand you have concerns regarding your appointment to meet with our sales team and the availability of the vehicle you were seeking.The team at Mercedes-Benz of Ontariois committed to following up and show you that we value your business. Please contact me at 949-718-6532.Kind Regards,Kimberlee CamargoReputation and Brand Loyalty Manager 

Mark's profile image
Mark 
7 years ago

Very professional and great service. 

Business response:

Hi Mark. Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Mercedes-Benz of Ontario 

Andres's profile image
Andres 
7 years ago

Nice folks kept me informed 

Business response:

Hi Andres,Our team strives to deliver a 5 star experience to all of our guests.I would like to follow up on this review and feedback to see what we may do to exceed your expectations.Please call me at 949-718-6532. Kind Regards,Kimberlee CamargoReputation and Brand Loyalty Manager 

GuruSQRRY's profile image
GuruSQRRY 
7 years ago

Mercedes-Benz of Ontario was amazing! Hector our salesmen was top notch 5 stars all the way. He was extremely helpful and made the whole car buying process very smooth. The whole crew there is very good and always there to please you! 

Business response:

Hi, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Hector. We are delighted to hear he was helpful, and made way for a smooth process. We look forward to welcoming you back. Best,Your Friends and Family at Mercedes-Benz of Ontario 

Adriana's profile image
Adriana 
7 years ago

Great experience with this dealer! 

Business response:

Hello Adriana,We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help ofour sales team. Your recommendations are truly a gift. Congratulations on your purchase! Best,Heather LewisClient Care Manager 

Frequently asked questions about Mercedes-Benz of Ontario Service Center

How is Mercedes-Benz of Ontario Service Center rated?

Mercedes-Benz of Ontario Service Center has a 4.8 star rating with 1,459 reviews. 

When is Mercedes-Benz of Ontario Service Center open?

Mercedes-Benz of Ontario Service Center is closed now. It will open on Monday at 7:00 a.m. 

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