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Mercedes-Benz of Ontario Service Center
- Auto Repair
- Ontario, CA
About this business
Location details
3787 E Guasti Rd, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Everyone was nice and helpful. I will be back. Did not buy a car
Business response:
Hello. Thank you for taking the time to share your feedback with us. I am happy to hear our team was accommodating and provided you with excellent service. We appreciate you keeping us in mind for the future and look forward to assisting you again when the time is right. Sincerely, Heather Lewis-Client Care Manager
Best of the best
Business response:
Hi Tommy. Thank you for your stellar review! I am thrilled to hear provided you with the very best of the best service! Kind regards, Heather Lewis-Client Care Manager
Quick to reply; very good customer service
Business response:
Hi Venice. Thank you for your feedback. I am happy to hear our team provided you with quick and excellent service. Should you need any further assistance, please feel welcome to reach out. Kind regards, Heather Lewis-Client Care Manager
Go see Abe Raad here! He is the best! Great experience! Top of the line service!
Business response:
Hello Lizzyp223. Thank you for your generous recommendations to Abe. I am pleased to hear he provided you with a truly wonderful experience. As always, we look forward to assisting you again. Kind regards, Heather Lewis-Client Care Manager
Great follow up and service. They followed up more than all of the 6 dealers I contacted!!
Business response:
Hello GuruZFM3V. Thank you for your feedback. We are happy to hear our team promptly followed up with you to ensure you received the utmost satisfaction during your visit with us. We hope we can be of assistance to you again in the future. Kind regards, Heather Lewis-Client Care Manager
Immediate response from sales team
Business response:
Hi Peter. Thank you for your five-star rating and feedback. We are happy to hear you were promptly assisted by our sales team. If we can be of any further assistance, please don't hesitate to contact us. Sincerely, Heather Lewis-Client Care Manager
I was contacted and sent an appointment fin 2 days. The day before the appointment they called and said the car was sold. They tried talking me into coming to look at other cars that did not interest me at all. I was very disappointed and thought I would have been given an equal chance to purchase the car.
Business response:
Hello Pamela,I attempted to contact you today and would welcome the opportunity to speak with you.It is my understanding that you had scheduled an appointment two days out to come and see us in regards to a preowned vehicle.During this time the vehicle you were interested was sold, as we donot hold any vehicles without a deposit, and truly sorry for any miscommunications.We truly pride ourselves to be transparent in our business efforts and sorry for the disappointment you felt.I am confident we could assist you in finding t... read more
Good but I already buy car
Business response:
Hello Jack. Thank you for your five-star rating and congratulations on your purchase. We hope we can help you into your next dream car in the future. Best, Heather Lewis-Client Care Manager
Emailed quickly
Business response:
Hello Alma. Thank you for your feedback. We truly strive to provide five-star service to all of our guests. That being said, If you feel we fell short of that or if you have any suggestions as to how we can improve to gain that fifth star from you, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Frequently asked questions about Mercedes-Benz of Ontario Service Center
How is Mercedes-Benz of Ontario Service Center rated?
Mercedes-Benz of Ontario Service Center has a 4.8 star rating with 1,459 reviews.
When is Mercedes-Benz of Ontario Service Center open?
Mercedes-Benz of Ontario Service Center is closed now. It will open on Monday at 7:00 a.m.
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