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Mercedes-Benz of Ontario Service Center
- Auto Repair
- Ontario, CA
About this business
As a family-owned business, Fletcher Jones dealers have been providing world-class service and care to luxury vehicles across the nation since 1946. We’ve built our history through earning your trust, convenient amenities, and competitive pricing. Whether it be a routine maintenance, oil change, or complimentary tire inspection, we’ve got you covered. Schedule your Service Today!
Location details
3787 E Guasti Rd, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very professional.
Business response:
Hello Edwin, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Mercedes-Benz of Ontario take great pride in serving our guests well and we are grateful to have earned your business. All the Best, Your Friends and Family at Mercedes-Benz of Ontario
Professional from start to finish!
Business response:
Hi Karen, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your first visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. All the Best, Your Friends and Family at Mercedes-Benz of Ontario
I contacted the dealership regarding a specific vehicle and was coming a long distance. Jason from the sales team was excellent and made the whole process wonderful. I got the vehicle and I am so happy with the experience and purchase!! Definitely recommend.
Business response:
Hi Azita, Congratulations on your beautiful purchase! Thank you for choosing Mercedes-Benz of Ontario! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Jason ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to welcoming you again soon! We're wishing yo... read more
Vehicle had major mechanical issues when I attempted a test drive. Dealer wanted more money to fix it before sale. Waste of time
Business response:
Hello Esteban, The team at Mercedes-Benz of Ontario appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. Please let us know if we can offer further assistance. Feel welcome to contact me anytime. Sincere Regards, Kimberlee Camargo Reputation and Brand Manager kim.camargo@fletcherjones.com
Due to their policy , outsider ( who doesn’t live in California) can not buy the car
Good customer service
Business response:
Hi Amine, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're looking forward to welcoming you again soon! All the Best, Your Friends and Family at Mercedes-Benz of Ontario
good customer service.
Business response:
Hi Liz, Thank you for the 5-stars rating! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario
Went the extra distance to help define if this car met my requirements.
Business response:
Hello Ed, Congratulations on your beautiful Benz! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Mercedes-Benz of Ontario take great pride in serving our guests well and we are grateful to have earned your business. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario
The best car buying experience ever! First Class everything and every person working there!!!
Business response:
Hello Art, Congratulations on your recent Benz purchase! Thank you for choosing Mercedes-Benz of Ontario! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear our team ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Ontario
Frequently asked questions about Mercedes-Benz of Ontario Service Center
How is Mercedes-Benz of Ontario Service Center rated?
Mercedes-Benz of Ontario Service Center has a 4.8 star rating with 1,315 reviews.
When is Mercedes-Benz of Ontario Service Center open?
Mercedes-Benz of Ontario Service Center is open now. It will close at 7:00 p.m.
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