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Mercedes-Benz of Ontario Service Center
- Auto Repair
- Ontario, CA
About this business
Location details
3787 E Guasti Rd, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
MOST AWFUL EXPERIENCE EVER!! A person named âLOUIS HAKIMEâ is the most non- courteous, very rude and unwelcoming person here.MANAGEMENT should intervene and see hear recorded calls of how welcoming and warmly does he tries to sell the vehicle. Deal was going good jist his way of talking the rudest and Obnoxious blew my mind off and this deal. Yesterday also i spoke to him and wasnât a good experience. And today it got repeated
Business response:
Hello, Your experience is important to all of us at Mercedes-Benz of Ontario; if we may have an opportunity to follow up and turn your experience around. Please contact me at kim.camargo@fletcherjones.com Kind regards, Kimberlee Camargo Reputation and Brand Manager kim.camargo@fletcherjones.com
Great experience!
Business response:
Hi Sithira, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario
So happy I bought this car from this dealership. They were never pushy and gave us time to decide. They were very helpful and respectful. Highly recommended. Satisfied customer here.
Business response:
Hi Josie, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario
They contacted me and were polite.
Business response:
Hello, Thank you for the opportunity to serve you. Please let us know if we can be of any further assistance in the future. Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Very professional.
Business response:
Hello Edwin, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Mercedes-Benz of Ontario take great pride in serving our guests well and we are grateful to have earned your business. All the Best, Your Friends and Family at Mercedes-Benz of Ontario
Professional from start to finish!
Business response:
Hi Karen, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your first visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. All the Best, Your Friends and Family at Mercedes-Benz of Ontario
I contacted the dealership regarding a specific vehicle and was coming a long distance. Jason from the sales team was excellent and made the whole process wonderful. I got the vehicle and I am so happy with the experience and purchase!! Definitely recommend.
Business response:
Hi Azita, Congratulations on your beautiful purchase! Thank you for choosing Mercedes-Benz of Ontario! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Jason ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to welcoming you again soon! We're wishing yo... read more
Vehicle had major mechanical issues when I attempted a test drive. Dealer wanted more money to fix it before sale. Waste of time
Business response:
Hello Esteban, The team at Mercedes-Benz of Ontario appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. Please let us know if we can offer further assistance. Feel welcome to contact me anytime. Sincere Regards, Kimberlee Camargo Reputation and Brand Manager kim.camargo@fletcherjones.com
Due to their policy , outsider ( who doesn’t live in California) can not buy the car
Frequently asked questions about Mercedes-Benz of Ontario Service Center
How is Mercedes-Benz of Ontario Service Center rated?
Mercedes-Benz of Ontario Service Center has a 4.8 star rating with 1,459 reviews.
When is Mercedes-Benz of Ontario Service Center open?
Mercedes-Benz of Ontario Service Center is closed now. It will open on Monday at 7:00 a.m.
Browse nearby in Ontario, CA
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