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Mercedes-Benz of Ontario Service Center
- Auto Repair
- Ontario, CA
About this business
Location details
3787 E Guasti Rd, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Dream car acquired. It was an amazing experience! Everyone was so helpful! Ash picked me up from the Airport and got me in and on the road in my new car. Iman was great working the deal over the phone and answering all my questions, was super responsive everytime I called. And Shami was amazing as well, getting all the financing in order, was very personable and enjoyed chatting with her as she wrapped everything up. Appreciate everything!
Saul Lopez contacted me the next morning after my CarGurus inquiry the night before. We set up a test drive within a few hours and a few hours later. I was driving my 2016 GLE 350 home. It helped that I was preapproved for financing through car gurus the night before which helped things move along smoothly and accurately. Highly recommend Mercedes-Benz of Ontario.
Would not sell to me because I would register car out of state.
Business response:
Hi Tony, Our team appreciates the opportunity to assist you during your quest for a new vehicle. As much as we would have loved to do business with you we don't hold vehicles. We often receive great interest and engagement from many guests’ inquiries with multiple guests seeking the same vehicle. Unfortunately we do offer purchase opportunities on a first come first serve basis and sincerely apologize for any communication challenges you experienced. It is our greatest hope that we will have another opportunity to work with ... read more
Great customer service
Business response:
Hi Kristy, Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario
Great customer service
Business response:
Hi Kristy, Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario
Good response
Business response:
Hello, Thank you for your kind rating! Our goal is to provide the best experience possible. If we may be of further assistance today or on the road ahead, please feel welcome to contact us. Kind regards, Kimberlee Camargo Reputation and Brand Manager kim.camargo@fletcherjones.com
Contact was fast and courteous! Great rep!
Business response:
Hello Kidstang, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complementing our level of professionalism. We look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario
Great experience engaging with this dealer
Business response:
Hi Abhi, Thank you for taking the time to share your feedback and 5-star rating! We’re so glad to hear you had a great experience with our dealership. Guest satisfaction is our top priority, and we look forward to serving you for many years to come! Kind regards, Your friends and family at Mercedes-Benz of Ontario
Smooth…
Business response:
Hi GuruW51J7, Thank you for the feedback! We're glad to hear everything went smoothly during your visit. We look forward to assisting you again in the future. Kind regards, Your Friends and Family at Mercedes-Benz of Ontario
Frequently asked questions about Mercedes-Benz of Ontario Service Center
How is Mercedes-Benz of Ontario Service Center rated?
Mercedes-Benz of Ontario Service Center has a 4.8 star rating with 1,459 reviews.
When is Mercedes-Benz of Ontario Service Center open?
Mercedes-Benz of Ontario Service Center is closed now. It will open on Monday at 7:00 a.m.
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