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Mercedes-Benz of Ontario Service Center

4.8

About this business

As a family-owned business, Fletcher Jones dealers have been providing world-class service and care to luxury vehicles across the nation since 1946. We’ve built our history through earning your trust, convenient amenities, and competitive pricing. Whether it be a routine maintenance, oil change, or complimentary tire inspection, we’ve got you covered. Schedule your Service Today! 

Location details

3787 E Guasti Rd, Ontario, CA, 91761, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 2:00 p.m.
SunClosed
4.81,293 reviews
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Joseph's profile image
3 weeks ago

Very responsive 

Business response:

Hello Joseph, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario 

GuruDC1QYH's profile image
GuruDC1QYH 
2 months ago

Was very nice and helpful. 

hiero's profile image
2 months ago

updated! not interested in very expensive used cars - already have those - for that matter not interested in buying any car in foreseeable future - was just browsing through - never visited your pushed in dealer - why - have no $$$ & no interest to buy a car, albeit expensive w. problems of previous "used cars" owners - those should be given f.o.c. to interested parties - so please stop bugging me to write some review of dealers, I even have no idea of their location- I had already sent you several e-mails NOT to send me USE... read more

Business response:

Hello Hiero, Thank you for taking the time to share your valuable insight and allowing us the oppportunity to assist you during your vehicle search. I'd like to assist you in makint the necessary updates to ensure your communication is updated. Please feel welcome to contact me at Kim.camargo@fletcherjones.com Kind regards, Kimberlee Camargo Reputation and Brand Loyalty Manager 

William's profile image
William 
3 months ago

Excellent dealer. Very positive experience, very easy to work with. 

Business response:

Hello William, Thank you for taking the time to share your experience! We’re delighted to hear that you had such a positive and seamless visit with us. Your satisfaction is our top priority, and it’s great to know we delivered. We appreciate your kind words and look forward to serving you again in the future! Kind regards, Your Friends and Family at Mercedes-Benz of Ontario 

GuruY8H6V's profile image
GuruY8H6V 
4 months ago

Yes they great attitude thanks 

Business response:

Hi Salvador, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario 

GuruX1HNS's profile image
GuruX1HNS 
6 months ago

Really nice salesman who contacted me I wish I could have done business with them I highly recommend if I can’t I be going there to buy my car 

Business response:

Hello, Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team. We hope to see you soon when you're ready to find the perfect car. Your recommendation means a lot to us! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario 

Robyn's profile image
7 months ago

They are amazing in Ontario everyone’s so friendly and professional I’m so glad I chose them to buy a car from 

Business response:

Hello Robyn, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario 

Rolando's profile image
Rolando 
8 months ago

Good personal 

Business response:

Hi Rolando, Thank you for the positive feedback! We're glad to hear that you had a good experience with us. If you have any suggestions on how we can improve and make your experience even better, please feel free to let us know. We appreciate your support! Best, Your Friends and Family at Mercedes-Benz of Ontario 

Julie's profile image
10 months ago

Everyone, from the Front Desk, sales person, Jason, Mr. Hakim, Fleet manager, Financial manager, Mr. Frank, and Ms. Shaming Ramirez. They are all awesome in manners, professional, helpful and great service. We love our new car, GLC 350e Plug-in Hybrid. 

Business response:

Hi Julie, Congratulations on your gorgeous new Mercedes-Benz GLC 350e Plug-In Hybrid! We are so appreciative of your feedback about your experience with Jason, Mr. Hakim, Frank, and Shami. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs. We'll be sure to relay over the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles o... read more

Frequently asked questions about Mercedes-Benz of Ontario Service Center

How is Mercedes-Benz of Ontario Service Center rated?

Mercedes-Benz of Ontario Service Center has a 4.8 star rating with 1,293 reviews. 

When is Mercedes-Benz of Ontario Service Center open?

Mercedes-Benz of Ontario Service Center is closed now. It will open at 7:00 a.m. 

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