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Mercedes-Benz of Ontario Service Center
- Auto Repair
- Ontario, CA
About this business
Location details
3787 E Guasti Rd, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Zach answered the questions I had and sent video of what I asked for. He was very helpful in my inquiries. I am still looking around, but Zach may be the one I go to with how well he has done so far.
Only inquired online and was very responsive on request and follow up
No pressure selling, they have excellent customer service and answer all questions well. They do make follow up you are still interested. Will considering buying from this dealer.
Christian Martinez was very helpful and friendly.
My experience with this dealer was the worse I have ever had. They told me I needed to come down to their dealership soon for the car, it’s a 4hr drive for me. I made an appointment for the next day. During the day before, I spoke to the salesman, setting up the sale, financing etc. He stopped contacting me around 4pm, I called him right before they closed at 8pm. That is when he told me the car that he spent all day preparing to sell to me was sold to another person. He also said a manager would call me that night and no on... read more
Business response:
Hello, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (408) 214-3009 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Fast and wonderful, very helpful my sales man name was Cliff
Business response:
Hi Deon, thank you so much for your feedback! Cliff will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent overall experience! Dale K. Great customer service! Professional, knowledgeable a man with integrity! You can trust him! 10/10!
Nice follow up by dealership.
Everyone was helpful and willing to work with us! I would buy again from here and Ali was extremely nice and helpful throughout the whole process!
Business response:
Thank you for the positive review! We pride ourselves on providing excellent customer service and we are thrilled to hear that you had a great experience. We look forward to working with you again in the future.
Frequently asked questions about Mercedes-Benz of Ontario Service Center
How is Mercedes-Benz of Ontario Service Center rated?
Mercedes-Benz of Ontario Service Center has a 4.8 star rating with 1,415 reviews.
When is Mercedes-Benz of Ontario Service Center open?
Mercedes-Benz of Ontario Service Center is closed now. It will open at 7:00 a.m.
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