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Mercedes-Benz of Ontario Service Center

4.8

About this business

Location details

3787 E Guasti Rd, Ontario, CA, 91761, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 2:00 p.m.
SunClosed
4.81,459 reviews
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GuruDWGJS1's profile image
GuruDWGJS1 
2 years ago

Very positive experience. They honored my offer and the vehicle was in pristine condition. The salesperson was pleasant and displayed true customer service. 

Business response:

Hello GuruDWGJS1, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your first visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario 

JamesDrean's profile image
JamesDrean 
2 years ago

They were polite and the car was beautiful but kept on the second floor (so I didn't ask for a test drive, looked impossible to get out). 

Business response:

Hello James, Thank you for your business and the opportunity to serve you! We appreciate you taking the time to share your feedback and want to ensure you are always supported. We'd love the opportunity to learn more about the vehicle you were seeking and always happy to assist our guest by providing a test drive. Please let us know if we may be of further assistance today or on the road ahead. We'd love to help you find the vehicle of your dreams! Kind wishes, Kimberlee Camargo Reputation and Brand Manager kim.camargo@fletc... read more

Basil's profile image
Basil 
2 years ago

Professional dealership. 

Business response:

Hello Basil, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario 

Jeffrey's profile image
Jeffrey 
2 years ago

Good customer service thank you 

Business response:

Hello Jeffrey, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complementing our level of professionalism. We look forward to serving you for many years to come! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario 

Twila's profile image
Twila 
2 years ago

very good communication 

Business response:

Hello Twila, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario 

Jerry's profile image
Jerry 
2 years ago

I got quick response by the dealer and also offered other options when this car was sold. 

Business response:

Hello Jerry, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario 

Roger's profile image
Roger 
2 years ago

great 

Business response:

Hi Roger Thank you for the 5 star rating! Our team is delighted to hear about your exceptional experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Ontario 

Luis's profile image
Luis 
2 years ago

Their service was excellent. No pressure tactics. They made the car buying experience enjoyable 

Business response:

Hello Luis, Congratulations on your gorgeous vehicle purchase! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing our team the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario 

Samuel's profile image
Samuel 
3 years ago

They were able to provide all of the information that I've requested. Too bad the car was sold before I had time to see it and test drive it. 

Business response:

Hello Samuel, Thank you for your kind 5-star feedback regarding your recent experience with us. We will definitely take that into consideration with management. Please feel free to reach out to us if we can be of any further assistance to you now or in the near future. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario 

Frequently asked questions about Mercedes-Benz of Ontario Service Center

How is Mercedes-Benz of Ontario Service Center rated?

Mercedes-Benz of Ontario Service Center has a 4.8 star rating with 1,459 reviews. 

When is Mercedes-Benz of Ontario Service Center open?

Mercedes-Benz of Ontario Service Center is closed now. It will open on Monday at 7:00 a.m. 

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