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Mercedes-Benz of Augusta

4.6

About this business

Mercedes-Benz of Augusta is your premier Mercedes-Benz Dealership in Augusta, GA. We are an authorized Mercedes-Benz Sales and Service Center near Aiken, SC. We offer New Mercedes-Benz Car and SUV sales, Used car sales, Mercedes-Benz service and parts, as well as Mercedes-Benz Financing and Lease options near Evans, GA. Visit us today to see how we can assist you with your next Mercedes-Benz purchase, lease, or test drive on models like the GLE, GLS, and GLC! 

Location details

3061 Washington Rd, Augusta, GA, 30907, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.63,784 reviews
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Angie Benfield's profile image
Angie Benfield 
8 years ago

I will never buy anything from this dealership again. If you can't take care of a family purchasing a used vehicle for their teenage child, then you don't deserve my business when the family is purchasing a family car. I would expect these issues from a shady corner used car lot, surely not from a name like Mercedes. We came to Mercedes with trust that a "quality name" would result in a quality (safe) product. $15,000 for a used car that was given to us filthy (still scrubbing soap off the interior from your detailers), crac... read more

Pamela Huck's profile image
Pamela Huck 
8 years ago

This is a really great place to buy a car! I love shopping here. 

Business response:

Thank you Pamela! ❤️ 

Isaac Thomas Miller Sr.'s profile image
Isaac Thomas Miller Sr. 
8 years ago

I reasonably bought my third Mercedes and was treated like Bill Gates or Warren Buffett. My sales person" Napoleon Clayborn was superlative. Thank You 

Business response:

Thank you Issac for the kind words! We are very happy to hear that Napoleon was able to provide you with an superlative experience! 

Rodney Gardner's profile image
Rodney Gardner 
8 years ago

I have had my C300 serviced here a few times and while it wasn't bad the customer service experienced definitely has lacked from a few staff members. However, today was a horrible experience. I had a 9:30 appointment to get ONE tire replaced. I waited for over TWO hours to be told the tire was not in stock! It should not have taken two hours for me to know. Furthermore, it was the lack of concern that really irritated me. People who showed up after me finished before I even knew about my car. The customer should never have t... read more

Business response:

Thank you for bringing this to my attention. I apologize that your service visit was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at (706) 780-4401. I look forward to speaking with you. Nathan Cartwright General Manager 

Joyce Blowe Jones's profile image
Joyce Blowe Jones 
8 years ago

I am very happy with the services I receive at MB of Augusta. A special thanks to Stephen Golden and Jonathan Zappacosta. 

Business response:

Thank you Joyce for the kind words about Stephen and Jonathan! We thank you for your business and look forward to your next visit! 

Corine C. Simpkins's profile image
Corine C. Simpkins 
8 years ago

Great service. They serviced my car. Drives much better. I recommend going to see them. 

Business response:

Thank you Corine for the kind words! We thank you for your business and look forward to your next visit! 

Theodore Gicas's profile image
Theodore Gicas 
8 years ago

I bought a used Jeep Cherokee from this dealership and was treated like I bought a brand new Mercedes with all the bells and whistles. I drove 3 hours to purchase my Jeep and the sales team led by Bobbi and Charles helped line things up ahead of time. Then afterwards Bobbi made sure to check back on anything that I needed (which I did need some help on paperwork details). Outstanding customer service and excellent staff at this dealership and which I can not recommend more highly. 

Business response:

Thank you Theodore for the kind words about Bobbie and Charles! We are thrilled that they provided you with excellent car buying experience here with us! We thank you for your business and look forward to your next visit! 

Melody Paris's profile image
Melody Paris 
8 years ago

Awesome sprinter service....Brandon was great..I will definitely be back! 

Business response:

Thank you Melody for the kind words about Brandon! We thank you for your business and look forward to your next visit! 

Cece Elam's profile image
Cece Elam 
8 years ago

Friendly service the waiting room is awesome snack bar area free 

Business response:

Thank you Cece for the kind words! We look forward to your business with us again! 

Frequently asked questions about Mercedes-Benz of Augusta

How is Mercedes-Benz of Augusta rated?

Mercedes-Benz of Augusta has a 4.6 star rating with 3,784 reviews. 

When is Mercedes-Benz of Augusta open?

Mercedes-Benz of Augusta is open now. It will close at 7:00 p.m.  

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