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Mercedes-Benz Manhattan
- Car Dealers
- New York, NY
About this business
Mercedes-Benz Manhattan is your premier Mercedes-Benz dealership, proudly located in New York City. We are the only Mercedes-Benz dealership in the United States owned and directly operated by Mercedes-Benz. We offer our New York customers a large selection of new and pre-owned Mercedes-Benz. Our dedicated sales professionals strive to find each customer the perfect Mercedes-Benz model to fit their lifestyle. Whether you are a New York City or Manhattan resident, stop by to experience the apex of comfort, style, luxury, and ... read more
Location details
770 11th Ave, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedThe cars first and foremost!! The staff very friendly, efficient and reliable!
Business response:
Thanks Amorette!
Excellent updates during the most recent modifications to the dealership.
Business response:
Thanks Jon! Glad you like it!
Top Notch Dealership! I bought a E63S recently from the dealership and it was a great experience. Mary Godek my sales rep was great! I ran into an issue few months after purchase and Mary jumped on it and got the issue resolved. Great experience and will definitely go back for future purchases!
Business response:
Thanks John! So thrilled you chose Mercedes-Benz Manhattan for your E63. And thanks for the shout-out to Mary!
I'm on my 3rd or 4th car from Mercedes. The team is phenomenal! They go out of their way to make it happen for you. I will go no where else.
Business response:
Thanks so much for your kind words Empress Dani Martinez! We're glad to hear you're part of the Mercedes-Benz Manhattan family!
I picked my car up Friday from a Service B appointment- the check engine light was on. At a minimum you would figure someone over the course of 2 days would check to see why the light was on. But of course if the customer doesn't hold the service departments hand they wont do any more than the bare minimum. I got my returned car with a note letting me know the check engine light is on and I should probably have someone look into it. Huge thanks for the insights from a service department! Glad I'm spending $1,000 a month with... read more
There customer service is excellent and you are treated like family when you come to this dealership. Service Advisor Victoria Notte is amazing and very professional. She knows so much about Mercedes vehicles. You get service with a smile. 😀😃😆
Business response:
Thanks Chris for the kind words! And thanks for the shout-out to Victoria! 😀
Their way to go an extra mile to satisfy their customers. Specially their service advisor Sebastian, he provided an excellent service by making sure that I was happy.
Great place and selection. I guess an appointment is suggested so you will not have to wait so long. Would highly recommend this location. They also have a nice selection of beverages while you wait. Different coffees and hot chocolate.
Their service department, I’ve been there 3 times, for different reasons, requested to please fully charge my electric car, every time, they did not. Today I went to pick up the car, they texted me that the car was ready and can be pu friday, instead I picked it up today but I got there and Octavio said that the car is not charging and I need a new battery, 5 hours later they gave me the car and since it was time for them to close, Octavio said that he will email me the paperwork with the battery change on Monday , because n... read more
Business response:
Carolina, we are sorry you were left with a negative impression of our dealer. Please send us a private message with your phone number so that our Service Manager can contact you directly.
Frequently asked questions about Mercedes-Benz Manhattan
How is Mercedes-Benz Manhattan rated?
Mercedes-Benz Manhattan has a 4.6 star rating with 9,044 reviews.
When is Mercedes-Benz Manhattan open?
Mercedes-Benz Manhattan is closed now. It will open at 9:00 a.m.
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