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Medical City Dallas Emergency Room
- Dallas, TX
About this business
Location details
7777 Forest Ln, Dallas, TX, 75230, United States
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RecommendedI landed in ER 6/29/2020 due to headche hasn't been relieved since last Friday, chills, fever. Being on Chemotherapy treatment I was able to contact my chemo team over the weekend so, they advised me to proceed to ER. Which I did not, I refused and hesitant to be in the hospital since Covid 19 numbers has increased. So weekene pass by, I felt worse all day monday I was doing all home remedies. Stay hydrated taking my meds. But, came Monday I called Southern Hills ER hospital I explained to the person who answered the phone t... read more
RecommendedI was involved in a terrible head on collision where I broke my patella and hip bone. The ER, trauma and surgical team were absolutely amazing to me. They provided great quality care, they were constantly checking on me making sure I was comfortable with an upbeat and positive attitude. I’ve had SEVERAL negative experiences before about 10 years ago and I was scared to come to this hospital but they proved me wrong and stepped up! I am blessed and grateful for my medical staff. Thank you so much ❤️
Business response:
Thank you for taking a moment to share your story! We will pass along your kind words to the team. ♥️
Michael Hickson Michael Hickson
RecommendedYes I would recommend family and friends to come here for their health care needs. But they need to change the policy of one person at a time to visit their love ones. I understand the situation about the COVID-19 virus but it’s to freaky hot to be sitting outside in the car burning up unnecessary fuel when they could two people at time to visit. Y’all are not thinking of the elderly people out here in this extreme hot weather. You’re already checking everyone temperature when they enter the hospital. Please please change yo... read more
RecommendedWe delivered our baby in the Memorable Beginnings (L&D) unit in May. Every time we tell our labor and delivery story, we describe how amazing our experience was at Oviedo. The service and care we received was beyond our expectations. Everyone was so warm and welcoming. The room and everything in it made us feel right at home. Any time we had questions or concerns they were met with patience and understanding. And when it came time to deliver, I was confident knowing that my health and my baby’s health was in the best hands!
RecommendedYes I would recommend family and friends to come here for their health care needs. But they need to change the policy of one person at a time to visit their love ones. I understand the situation about the COVID-19 virus but it’s to freaky hot to be sitting outside in the car burning up unnecessary fuel when they could two people at time to visit. Y’all are not thinking of the elderly people out here in this extreme hot weather. You’re already checking everyone temperature when they enter the hospital. Please please change yo... read more
The birth center was mostly great I loved all the nurses and I loved my doctor, most of the ob doctors are great, the director Jan Alexander is amazing but Jennifer one of my recovery nurses who was an absolutely awful bully and made my first day postpartum traumatic. She refused to reset my IV and left me in pain, shamed me horribly for my weight (after I had twins mind you and had gained 80 pounds from preeclampsia and had so much swelling) and was not helpful at all. She r... Continue Reading
Business response:
We are very sorry to hear about this experience. Patient satisfaction is important to us at TriStar Hendersonville, so we will make every effort to address the concerns you listed. We are sharing your feedback with our Quality Director. If you would like to speak to a patient advocate, please call (615) 338-1198.
Horrible unorganized long waits
Business response:
Thank you for taking the time to share your concerns with us, Jenna. We apologize that you did not have a better experience with us. We would like to discuss this further with you. Please call us at 813-916-0732 and we will be able to more fully address your concerns.
failed to give patient information in regards to a very serious medical condition. And then on two occasions in one day span of time violated HIPAA regulations by releasing information without verifying who a person was. Made every excuse in the book
Business response:
We take these allegations very seriously, Cici, and would like to learn more so that we can investigate further. Please PM us or call our Patient Action Line at (316) 962-7377 so that we can collect more information.
Frequently asked questions about Medical City Dallas Emergency Room
How is Medical City Dallas Emergency Room rated?
Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews.
When is Medical City Dallas Emergency Room open?
Medical City Dallas Emergency Room is open now. It is open 24/7.
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