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Medical City Dallas Emergency Room
- Dallas, TX
About this business
Location details
7777 Forest Ln, Dallas, TX, 75230, United States
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worst emergency room experience of my entire life. I was completely ignored for 6 of the 8 hours I waited to be seen. physician Moeen, Rakhsinda DO completely disregarded everything I tried to explain about my history, created a diagnosis literally before I told her my symptoms and then discharged me by coming and telling "You have to leave, there are patients who are actually sick here" I have never seen a "physician" practice or should I say pretend in my entire life. I truly hope she realizes that maybe medicine isn't her... read more
Business response:
Collette, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our Patient Safety department, and they would like to speak with you personally. At your convenience, please contact them at 727-521-5185 or 727-521-5168. Thank you.
RecommendedMy husband and I delivered our first child at Medical City Alliance last month. From beginning to end our experience was outstanding! The hospital rooms were very spacious, clean and comfortable and the food we received was delicious with a variety of options. Every nurse we had assigned or encountered made us feel like we were the only people in the hospital. We were so thankful for Amy on delivery day. She helped us through everything and made us feel at ease throughout the entire experience. Huge shout out to Dr. Walters!... read more
After numerous attempts to sort this out... the administration and nurses have been issues. My 17 year old was threatened with the cops being called on her, when she asked the nurses to help her older brother. The nurses were around the nurses station laughing and ignoring moaning patients. The nurse Amy Newman followed my daughter and threatened to call me but never did. She then escorted my daughter out of the hospital, not allowing her access to her phone or her brother. While they were fine with her being underage at 4am... read more
We showed up at 7pm because my blood pressure was ranging from 198 / 122 to 158 / 115. I had numbness down the left side of my body and had pressure on the back of my skull. The nurse came in with an attitude and placed my blood pressure cuff on as if she was in a huge hurry and had placed it over my elbow so it wasn’t reading correctly. I felt the same symptoms but the readings were showing 129 / 75. I waited till 9:30 for the nurse to come back so finally I had my wife to fix the cuff and then it showed the actual blood pr... read more
RecommendedDuring all of this COVID virus, I’ve had a much needed endoscopy and 2 weeks later, a colonoscopy on the 3rd floor as an out patient. My new gastrointestinal doc only works at Greenview. I admit I was nervous because I had never been here for any procedures. Their protocols for COVID are totally in place. I had 2 different COVID tests before coming in for procedures. The 3rd floor Endo staff rock!
Business response:
We are so happy to read this positive review. The Endo team at TriStar Greenview is filled with many special people, and we know they will appreciate the kind words. We will be sure to pass along!
RecommendedDuring all of this COVID virus, I’ve had a much needed endoscopy and 2 weeks later, a colonoscopy on the 3rd floor as an out patient. My new gastrointestinal doc only works at Greenview. I admit I was nervous because I had never been here for any procedures. Their protocols for COVID are totally in place. I had 2 different COVID tests before coming in for procedures. The 3rd floor Endo staff rock!
Business response:
We are so happy to read this positive review. The Endo team at TriStar Greenview is filled with many special people, and we know they will appreciate the kind words. We will be sure to pass along!
RecommendedMy husband and I delivered our first child at Medical City Alliance last month. From beginning to end our experience was outstanding! The hospital rooms were very spacious, clean and comfortable and the food we received was delicious with a variety of options. Every nurse we had assigned or encountered made us feel like we were the only people in the hospital. We were so thankful for Amy on delivery day. She helped us through everything and made us feel at ease throughout the entire experience. Huge shout out to Dr. Walters!... read more
Mucho maltrato a los pacientes desvalidos y cero comunicación con los familiares de dichos pacientes
Business response:
Maria, nos gustaría conocer más sobre tu experiencia para poder identificar cualquier inquietud que puedas tener. Comuníquese con Peter al 305-228-5451. Esperamos con interés escuchar de usted.
Having employees that go to work clearly under the influence off drugs. Need more random UAs on staff. Roger Sarenfors would not pass one and I'm sure he's not the only one. Huge lawsuit and a hospital should only have the best staff for patients. it's literally life or death.
Business response:
We are looking into the situation, but have been unable to locate the employee you identified. Please private message us if you have additional details.
Frequently asked questions about Medical City Dallas Emergency Room
How is Medical City Dallas Emergency Room rated?
Medical City Dallas Emergency Room has a 4 star rating with 2,256 reviews.
When is Medical City Dallas Emergency Room open?
Medical City Dallas Emergency Room is open now. It is open 24/7.
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