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Medical Center Medical Group
- Medical Centers
- Plano, TX
About this business
Children's Health Plano Campus offers the growing number of families in North Texas an award-winning hospital, specialty center, imaging facility, sports medicine institute and more - all in one place. Located at Preston and Hedgcoxe, the campus sits on a 155-acre site that provides an environment of healing and comfort for your entire family.
Location details
7601 Preston Road, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey went above and beyond not only for my daughter, but for me as well. They were very caring and were more than willing to help us. The care they gave to my baby was amazing and I would highly recommend them for any kind of pediatric outpatient procedure.
Business response:
Abigail, thank you for the kind words! We will be sure to share with Dr. Bell and the rest of the team.
Hands down, THE BEST experience! From Michelle and her friends in the ER, to Dr Lee, Tuan and the rest of the OR staff, to Rosie, Rick and the other amazing nurses on the floor, I am SO grateful! You all were so kind, compassionate, and caring. You made a bad day a little bit better. The nurses/staff even came in so quietly trying not to disturb my kiddo while sleeping in order to check his vitals. I have zero complaints and a million praises. Thank you all for what you do!
Business response:
Kenya, we love hearing feedback like this! Thank you so much for taking the time to reach out. We'll share your kind words with everyone you've mentioned here and the rest of the care team. Thank you!
feel free to enlighten me on how you go from allowing both parents in during COVID to now only allowing one?! my daughter just came to this place via ambulance and all of a sudden two parents is not allowed?! You were JUST letting both parents in!! this is just a control thing because you twisted morons want to keep families apart. I should be able to be with my daughter while you IDIOTS try to put her poor little face back together but instead you force me into the parking lot?! I can't even be there for my little girl when... read more
Business response:
Clint, we apologize for the difficulty the visitor restrictions caused your family. As COVID-19 cases continue across North Texas, our top priority at Children’s Health is and always will be the safety of all our patient families and team members. While we recognize that visitors and caretakers are very important for recovery, our visitor policy, created with federal, state and local guidance, is intended to limit possible exposure for patients in our care and help reduce the spread of this virus. We appreciate you taking th... read more
Business response:
Lynn, we love hearing feedback like this! Thank you so much for taking the time to share your story with us. We'll share your kind words with Dr. Jacobs and the care team. Thank you!
Let me tell you how they treat healthcare workers Oh don’t worry you can spend the night in a hotel room and then the next day be canceled although you have been away from your family all day. Then to top it off in a blizzard they will call you 1 hour before your suppose to be there to tell you they don’t need you! It’s a terrible place to work and I highly recommend taking your family elsewhere and not ever working there unless you want to work somewhere where your definitely not valued as an employee! Oh by the way it was ... read more
worst place ever! they should be shut down. they called CPS without actually having a radiologist check the x-rays. which shows that my sons two knees were not fractured they were just shadows on the x-ray. I mean a almost 2 year old fracturing 2 knees come on now he wouldnt be running around. he would be in pain
Business response:
Thank you, Kaela for taking the time to share this with us. We would like to better understand the situation and would like to follow up with you. At your convenience, please call our Care Line at 214-456-CARE.
(Reposted from Yelp) Oh my god. This place has made my life a living hell since 2015. I arrived for eating disorder treatment in January 2015 and stayed for 6 weeks. During my stay, these things happened: 1. An anorexic girl weighing 40 pounds who was attached to an IV and I were made to stand for an hour and a half-for SLEEPING by a nurse named Taia. When I confronted her about it, she yelled at me until I began sobbing, at which she smiled and walked away. I was also reprim...Continue Reading
This hospitals ER is a absolute joke, you won’t believe what happened to me there. On the morning of 9/1/20 I went to this hospitals emergency room for what was later determined to be a kidney stone at a different hospital. At the time the pain was so excruciating I could hardly walk/move, but I managed to drive the 1/2 mile to this ER. I had a very sharp abdominal pain and when I got to the ER they rejected me and said that even though I was clearly in pain and there was a issue, they determined the issue was not “life thre... read more
Frequently asked questions about Medical Center Medical Group
How is Medical Center Medical Group rated?
Medical Center Medical Group has a 4.7 star rating with 485 reviews.
When is Medical Center Medical Group open?
Medical Center Medical Group is closed now. It will open at 9:00 a.m.
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