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1411 E Main St, St. Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
My so called Friend works here so I went in to see if I could trade my ****** for a van I did not receive the kind of assistance I expected , it was the worst car buying experience Ive been in. Only offering me payout on my 2017 ****** and telling me it's not good for business to give me some of my positive equity on the car towards my new vehicle. I know how dealerships work ... you take my car for the lowest possible $ amount and then you **** it up $6000 and sell it for profit. and the used Odyssey I was wanting to trade ... read more
From the moment I parked I was created by ****. He took the time to listen to what I was looking for. He was very descriptive with the van and knew a lot about it. Which helped me make my decision a lot faster. The purchase of the vehicle was fast and easy. There was a small hick up and **** took care of it right away. He went above and beyond to get me my vehicle. I am very happy and satisfied with how **** works. We will definitely refer him to our family ans friends.
Rock solid team. ********************* and the sales group found me a great vehicle and even helped me confirm it would fit my budget. I felt no pressure. The finance manager ***** got me a very good extended warranty for peace of mind and made the paperwork painless. Would recommend.
Very disappointed with the service department at McGrath Honda of St. Charles. My daughter lost her only car key to her 2010 Honda Fit. Contacted McGrath about a replacement which they agreed to order. They insisted she had to have the car towed to McGrath which cost her $200! She then found her original key and told ***** from the service department. Upon arriving to pick up her car ***** told her the new key, which isnt even a remote key, would cost $305 for which my daughter paid because she needed an extra key. Then when... read more
Great experience of purchasing a car With both ************************* and Akira. They made the process of buying a car painless and were knowledgeable on the car features. I love my new car and will highly recommend anyone that is looking for a car to work with them. Due to the customer service with out a doubt I will come back for future car and service .what I also noticed is that they have a huge inventory with different colors in stock. Again if your looking for a car ask for Akira and ***** they will take care of you... read more
My family and I worked with Aldo and his manager ****** We came in not sure of what to expect and really having to buy a car due to a terrible car accident. We were able to test drive two types of SUVs, and we were met with a lot of patience and respect. This process is stressful as it is but Aldo and ***** were able to help us out. We had a bit of an issue with the interim manager, with disrespectful language, and tone. He seemed to interfere in the middle of our deal, and Aldo had to grab ***** before things escalated. Aft... read more
The worst dealer by far. Avoid at all cost. Don't fall for fake deals.I have purchased many cars through my life so far. This dealer is the worst by far. I came in for a good deal and by the time I finished, I found myself $2500 more than what I wanted to be. Addition of accessories and lowing the value of my trade. That is not the worst yet. I went in to sign the documents and the original price of the car went up by $5000 more, expecting for the buyer to sign without looking at the numbers. Still after another hassle it wa... read more
Do not do business with them, BEWARE. Negotiated a $1,000 deposit to $500 for a 2022 Honda Civic honored by a manager and when we called to pay very unprofessional & rude business development manager, ******* said he could not take my payment over the phone and had no idea why the person we spoke with told us they would take the payment. I asked to speak to the person I spoke to first and he said he couldnt not take payment I must come in person and make the payment there. I said what is the difference of payment over phone ... read more
Inhuman and unethical place. After the accident i needed the car urgently. But the accident was least of the worries. Buying a car from this place was horrible.The experience was harassing and heart breaking at each level of purchase. Sadly still had to buy a car from them.1. First the initial salesman and pitch side.I came with an online quote that included with price and fee. I confirmed tat over all call too. As i reached there i was told its not possible. Upon showing the email i was told by one of the managers who says ... read more
Mcgrath Honda Of St. Charles has a 4.4 star rating with 6,114 reviews.
Mcgrath Honda Of St. Charles is closed now. It will open tomorrow at 8:00 a.m.
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