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1411 E Main St, St. Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
We found the vehicle we wanted on their website after doing a lot of research of the vehicle we wanted and visited other dealerships. They had the vehicle and the price we wanted. Called them 3 times to inquire about the vehicle. Asked about "out the door" pricing specifically to this vehicle and other questions about the vehicle all the while being told the vehicle was in stock. They gave us a VIP appointment for 5 pm. I called on our way which we live 1 hour away to let them know we were running late and asked again if the... read more
**** the used car sales manager and ******** tried to rip me off off **** dollars and give me an interest rate 2 points above my good credit worthiness they also charged me 595 dollars for a paint and dent service I did not receive I also cancelled the tire insurance and received a recipient saying they were refunding both if I took my negative review down from ****** then ********* the finance manager stated I would have a credit for 342 back to my auto loan and receive a check for the 595 on the paint service he admitted I... read more
Dealership has no honor whatsoever...Sleazy sales manager ***** knew of an existing issue at the time of sale of my vehicle and decided to dishonor the promise to resolve the issue noted, again, at the time of sale.Granted life happens and I was unable to come to into the dealership before the termination of the ** term, but just goes to show customer service is all show and no go...In fact I told them I drove all the way from ******* to get this fix done but they didn't care or wink an eye to help me out when I needed them.... read more
From now on I will search everywhere for reviews because the ones here sound like the McGrath Honda that I purchased from. All the positive reviews are on the McGrath Honda pages. Its really too much to type. Will try to summarize. The finance team allowed me to sign a temporary contract until I got a check from my credit union. I knew this would take a week because the insurance still needed to pay the credit union for my previous car that had been totaled. Finance guy said this was okay just to get me out the door. 1 busin... read more
*** and the sales team did a great job. They secured the specific car I was looking for in under 24 hours.
Please do not go here to save yourselves a nightmare! "Purchased" the vehicle on July 28. Came back Monday, July 31st.My first payment is Due Aug./30. Yesterday I found out they have not funded my old loan and that I am now being reported for a late payment on my old loan. No one took the time to tell me that the process could take this long and to make my payment for now to my old loan, from previous experiences, this normally does not take this long to process. They were so busy trying to shove down my throat the premium p... read more
Worst car buying experience i had ever had. The only thing good about it was the sales rep and that is it. I wanted to purchase 2 civics the day we went in. 1 was a hatchback and the other was an **, once we got to choosing what trim we wanted and so forth i was very upfront about not wanting any dealer add On's for the *** Well they started paperwork for the hatchback and once credit score was checked and primary paperwork was signed they told me that the ** trim has to have a 3-4,000 dollar dealer add on. So i had to back ... read more
Would highly recommend avoiding this dealership! Im not sure how I wound up buying a car from here. I went to look at a Honda odyssey and found one on the lot I liked. I checked the price online and confirmed. I had received an online cash offer for my trade in for $29,000 which they refused to match. They came back and said it was only worth $23,000. I shouldve walked there but stupidly I didnt. Then the financial guy never showed me the price of the car itself but rather what my overall loan was. He swiped through the iPad... read more
I love everything about the car the way it drives the color that pearl white with black leather interior look so nice. Thanks a lot ****** & ****you were amazing guys
Mcgrath Honda Of St. Charles has a 4.4 star rating with 6,114 reviews.
Mcgrath Honda Of St. Charles is open now. It will close at 9:00 p.m.
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