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Mcgrath Honda Of St. Charles
- Car Dealers
- St. Charles, IL
About this business
Location details
1411 E Main St, St. Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Dealership has no honor whatsoever...Sleazy sales manager ***** knew of an existing issue at the time of sale of my vehicle and decided to dishonor the promise to resolve the issue noted, again, at the time of sale.Granted life happens and I was unable to come to into the dealership before the termination of the ** term, but just goes to show customer service is all show and no go...In fact I told them I drove all the way from ******* to get this fix done but they didn't care or wink an eye to help me out when I needed them.... read more
From now on I will search everywhere for reviews because the ones here sound like the McGrath Honda that I purchased from. All the positive reviews are on the McGrath Honda pages. Its really too much to type. Will try to summarize. The finance team allowed me to sign a temporary contract until I got a check from my credit union. I knew this would take a week because the insurance still needed to pay the credit union for my previous car that had been totaled. Finance guy said this was okay just to get me out the door. 1 busin... read more
*** and the sales team did a great job. They secured the specific car I was looking for in under 24 hours.
Please do not go here to save yourselves a nightmare! "Purchased" the vehicle on July 28. Came back Monday, July 31st.My first payment is Due Aug./30. Yesterday I found out they have not funded my old loan and that I am now being reported for a late payment on my old loan. No one took the time to tell me that the process could take this long and to make my payment for now to my old loan, from previous experiences, this normally does not take this long to process. They were so busy trying to shove down my throat the premium p... read more
Worst car buying experience i had ever had. The only thing good about it was the sales rep and that is it. I wanted to purchase 2 civics the day we went in. 1 was a hatchback and the other was an **, once we got to choosing what trim we wanted and so forth i was very upfront about not wanting any dealer add On's for the *** Well they started paperwork for the hatchback and once credit score was checked and primary paperwork was signed they told me that the ** trim has to have a 3-4,000 dollar dealer add on. So i had to back ... read more
Would highly recommend avoiding this dealership! Im not sure how I wound up buying a car from here. I went to look at a Honda odyssey and found one on the lot I liked. I checked the price online and confirmed. I had received an online cash offer for my trade in for $29,000 which they refused to match. They came back and said it was only worth $23,000. I shouldve walked there but stupidly I didnt. Then the financial guy never showed me the price of the car itself but rather what my overall loan was. He swiped through the iPad... read more
I love everything about the car the way it drives the color that pearl white with black leather interior look so nice. Thanks a lot ****** & ****you were amazing guys
Can I give it -2 Stars?This must be the worst vehicle ************ in the county, if not the whole state. Everything they touched or did, they did incorrectly.1) Coolant issue, initial complaint - handled incorrectly.2) Tire pressure - Marked as set to32# on paperwork , supposed to be 35#, but they filled to 39#.3) Stated washer fluid low - was filled 3 days ago.4) Told them not to wash the vehicle (**********) - washed the vehicle.I think this dealership spends too much time and thinking about up-selling service work, while... read more
In looking for a new Honda pilot we were not finding many on the lots. McGrath said they had one that we wanted coming in. They demanded a $2500 deposit that was NONREFUNDABLE. Which i believe is illegal. Not only that when it came to trying to nail down a price they did not negotiate on anything. Including the $347.26 doc fee. I know this is the legal maximum in 2023 in ******** but they told me that this was the amount that the state mandated they charge. This was a bald faced lie. There was no good faith negotiation. No m... read more
Frequently asked questions about Mcgrath Honda Of St. Charles
How is Mcgrath Honda Of St. Charles rated?
Mcgrath Honda Of St. Charles has a 4.4 star rating with 5,936 reviews.
When is Mcgrath Honda Of St. Charles open?
Mcgrath Honda Of St. Charles is open now. It will close at 4:00 p.m.
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