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Mcgrath Honda Of St. Charles
- Car Dealers
- St. Charles, IL
About this business
As a premier Illinois Honda dealer, McGrath Honda of St. Charles is pleased to offer our clients and community not only an incredible selection of new and used vehicles, but also an exceptional customer service experience. We welcome you to stop by our showroom and service center today for an efficient, friendly, and knowledgeable visit that will make you want to come back each time you need a new car.
Location details
1411 E Main St, St. Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I went in for a 9:00pm oil change and they did a multi point inspection and found something broken on one of the tire pressure valves. It was not this way before I came, to my knowledge, and the only people that have serviced my tires/oil change etc have been with McGrath St Charles. On the way back home, this light went off saying TPMS. This was not an issue at all before I came in for the oil change and now I'm having this light going off and a broken part that was probably accidentally broken off by someone in the service... read more
I would not recommend buying a Honda True Certified Car from Honda of St. Charles. I bought my True Certified 2021 Honda Pilot on 11/21/2024. Once I brought home the car I found out quick it had many issues that should have been fixed during the certification process.1. Passenger side back break light lose. (still lose)2. Dent in the truck( only fixed because I bought extra protection warranty)3. automatic started did not work all the time.4. clip on window shade broken( I paid $12.00 for a new clip)5. Moon roof really noise... read more
Went to Honda Mcgrath after being hounded all day about a great sale that would end on May 1st , went in and was there for 6 hours. The deal was over before ever going ovver the breakdown. walked out on a vehicle that cost 42k and owe 66k -had great credit, was 4k in negative equity on trade in but not something that would drive the costs to 66k.They are cheats and liars. I have called and talked to managers only for them to talk down to you, because I apparently cant understand. Only to get the run around and no remedies. G... read more
Where do I begin! I bought a 2020 Passport in 2023, that had a veering issue. The sales manager agreed that would be taken care of with the sale. It's been 2 years, and they have not been able to find the problem. As a result, the 2 front tires have worn unevenly (words from their mechanic), ONLY ****** miles on them. They had me come in to drive with the mechanic (******) and confirm the veering because apparently, he said it did not veer. We drove the car, and it happened almost immediately, however, he proceeds to tell me... read more
I had an extremely frustrating experience with the service center at McGrath Honda in St. Charles, and I feel completely deceived by their practices. I took my car in for a routine oil change and basic inspection. I recently visited McGrath Honda in St. Charles regarding a regular scheduled maintenance and a s**** in one of my tires and requested that it be inspected and repaired if possible. While I discussed the issue with the service representative, it appears the concern was never communicated to the service technician. ... read more
Horrible experience at Mcgrath St. Charles and I feel I have no other choice but to take it to BBB. I purchased a new Honda HRV at the end of March 2025, while I was there several things were presented to me as "included" one being an underbody spray which I thought was part of the extended warranty..it is not. It's $699 additional. Once I got home the next day and did the math I realized several add-ons slipped in, I felt sick to my stomach and violated. Long story short I went around the dealership and canceled some add-on... read more
I had a terrible experience at McGrath Honda in St. Charles today that felt like discrimination. I brought all the required documents: my finance information, a check from Navy Federal, and proof of car insurance but I was not allowed to purchase the car because I refused to let them run my credit. I have financing in place so why would this be an issue? They claimed it was needed to verify my identity, but I had already provided my license, paperwork, and check. I was never asked for anything else to confirm my identity. A ... read more
In the market for a new car so I scheduled to test drive a car here and made appointments for the same day at other dealerships. Made it clear that I was only there to test drive and was still deciding on the make and model car I wanted. Test drive was ok, but then still had to fill had to sit through a sales pitch and multiple sales managers. Went and test drove two other vehicles at other dealerships and they understood what a test drive was. Now I am called every day and told **** ******** has great news to share with me.... read more
I recently purchased a 2025 Honda Odyssey from McGrath Honda, and I couldn't be happier with my experience! If you're planning to visit, I highly recommend working with ********** ******* ****** ***** and *** they were absolutely amazing. The team made the entire process smooth, professional, and enjoyable.The deal they offered me was unbeatable. Trust me, I've been to other Honda dealerships, and none came close to matching what McGrath Honda offered. If you're in the market for a new Honda, this is the place to go. Excepti... read more
Frequently asked questions about Mcgrath Honda Of St. Charles
How is Mcgrath Honda Of St. Charles rated?
Mcgrath Honda Of St. Charles has a 4.4 star rating with 5,744 reviews.
When is Mcgrath Honda Of St. Charles open?
Mcgrath Honda Of St. Charles is open now. It will close at 9:00 p.m.
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