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For over 60 years, McGrath Auto has been proudly providing eastern Iowa a friendly place to buy a new or used car, van, SUV or truck from loyal people who care. We make it a priority to get all of our customers into the car that best suits their needs and desires. Plus, our impressive vehicle specials, guaranteed credit approvals and great financing options make getting into a perfect vehicle affordable! Please call us at (319) 743-7661 and email us at sales@mcgrathauto.com! Our goal is to offer our customers the highest qua... read more
1548 Collins Rd NE, Cedar Rapids, IA, 52402, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 5:00 p.m. | |
Sun | Closed |
Salesman, Elijah, told me he would not start the process of paperwork until I was committed to buying that night and pressured me into purchasing my car. Business manager, Alex, forced me into signing an additional $4,000 service contract that I told him I didn’t want or need multiple times and he did not verbally explain to me that the contract was optional. The car I got is very loud when driving it on the highway/interstate. This is the worst customer service experience I have ever had. I was uncomfortable from the moment... read more
Business response:
Hi Alyssa. Thank you so much for taking the time to speak with our General Sales Manager, James. I'm glad to hear we were able to resolve some of the issues you had. If anything else comes up, please feel free to reach back out to our team at Chevyland.
They’re are a very poor dealership, due to the outrageous cars they put on their lots without even being serviced. An oil change was due in 800 miles and they are letting people drive the car with dark corroding oil. I took an Audi A4 to my personal mechanic and it needed $3800 in repairs that weren’t even mentioned to me pre-inspection. Overall don’t buy from McGrath unless you want hidden expenses and poor salesmanship👎🏽
Sold me a piece of crap car!!!!
💗 Yay! I finally made my first “big girl” purchase and am now the proud new owner of this 2017 Chevy Equinox. If ANYONE is looking for a vehicle- I highly recommend Tyler Feldmann with McGrath Auto in Cedar Rapids! Seriously had the best experience today and he is so customer service oriented. 🥳🎉
Keaton Williams was amazing! He made the whole process painless, stress free and easy for me. I’d recommend McGrath to anyone any day!
Business response:
Thanks for making the trip down to see us! I know Keaton had a blast getting you into your new ride! Thanks for the great review. If you need anything else, we're happy to help!
From what I've seen with the way they've treated my friends I would not recommend buying a vehicle from McGrath. Once they got the vehicle and all of the paperwork McGrath tried to cancel their loan and keep sending people to try to take the vehicle they paid for. McGrath is not who I would recommend if you need a vehicle.
Business response:
Good Morning Anna, It is unfortunate to find out that you have friends that have issues, make sure if they need to speak to someone about it to have them email sales@mcgrathauto.com and we will then determine which dealership and management staff should look into it. In general when a bank does not go through with the loan that means something was not completed or did not align with the bank requirements. If the bank lends a person money they do require things such as proof of income, proof of employment, cash down, etc and ... read more
Do not bother with their service dept. My husband was in on a Thursday wanting to buy grips for my motorcycle. in line for over 30 mins with no movement. They refused to let him pay anywhere but that desk so he finally left.
I have never had a company go such great lengths to get me into a vehicle that is safe and low miles while maintaining a bottom line monthly payment i could afford! Thank you Andrew P for all the help and McGrath for working so hard to finance me. ❤❤
I went and bought a used car from there that was supposed to be certified and the transmission went out within a month of having it. Ran my credit excessively and didn't tell me how many times or to what banks until after it was done. 0/5 stars. I'd choose any other dealship.
McGrath Auto has a 3.9 star rating with 1,040 reviews.
McGrath Auto is closed now. It will open at 7:30 a.m.
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