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McDonald's

3.4

About this business

Location details

Norton Retail Park, Daisy Bank Bridge, Stoke-on-Trent ST1 6AX, United Kingdom, Stoke-on-Trent, ST1 6AX, United Kingdom

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WeekdayScheduleStatus
Mon6:00 a.m. to Midnight
Tue6:00 a.m. to Midnight
Wed6:00 a.m. to Midnight
Thu6:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun6:00 a.m. to Midnight
3.41,642 reviews
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Mumsieoftwosie's profile image
Mumsieoftwosie 
2 weeks ago

3 visits on the trot now there has never been any paper to give me my order from the machines, all staff standing talking instead of working, Uber/just eat people taking up all the counter space , time to go elsewhere me thinks. 

David Sterling's profile image
David Sterling 
2 weeks ago

I have had the McDonald’s visit from HELL!!! I recently visited the store with my disabled access club, we are all in wheelchairs and we are proud of it. As we entered the store, several staff members came and beat us up. Some hooligan kids came and stole my friends wheelchair tyres and he’s still in the floor squirming around like a small worm. Overall not the worst experience we’ve had however there wasn’t as many gherkins on my quarter pounder as I’d expect so it’s a 1 star. 

Daniel Dowd's profile image
Daniel Dowd 
a month ago

Food wasn't delivered (we waited three hours for two happy meals that didn't arrive). Upon ringing to check where the order was, the customer service was the worst I've done across. 

Kim “barberk3012” Barber's profile image
Kim “barberk3012” Barber 
a month ago

Went through the drive thru, one of our meals was forgotten which is okay however the way we were treated and made to feel like we were an inconvenience 

Eve Poole's profile image
Eve Poole 
2 months ago

Don't order from Norton Mc'd, Daisy Bank Rd, Stoke-on-Trent ST1 6AX. Its never what you ask for..WARM FOOD (not hot obviously!) Which i received today. THE main thing you expect with online or and delivery was to be as requested..! All the options correctly ticked NO..FOR WHAT WE CAN NOT HAVE but then, when received our order, it was all was added to the burgers etc? Not sure if that was an 'app failure' on the other end of the human who reads it on the other end??? But, its not the first time!!! THEY JUST DONT CARE ABOUT AL... read more

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.4 star rating with 1,642 reviews. 

When is McDonald's open?

McDonald's is open now. It will close tomorrow at 12:00 a.m. 

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