McDonald Plumbing/HVAC Inc

Justin B 

on BBB

5 years ago

Great service - knowledgeable technician who was also super friendly and ultra considerate with shoe coverings and drop cloth for ladder up stairs + swept up when he was finished and really just went above and beyond to treat our home with care while delivering great service. Made sure i understood what was getting changed (we had a warranty claim that wasn't their issue but the manufacturer from the home builder we used but they filed that with no issues). We are also enrolled in their annual service plan we pay for monthly... read more

Robert T 

on BBB

5 years ago

Rob N****** did an excellent job for me on our boiler. He completed maintenance and discovered a faulty flu censor which he ordered and installed two days later. At that time he noticed the computer was locking out intermittently. He contacted Weil-M****** and they determined the boiler was wired incorrectly, probably from initial installation. It now is operating the way it should have from the day it was installed. 

Jeff M 

on BBB

6 years ago

If we could give more stars, we would!!! Our hot water tank went the day before we were to leave for vacation. Mary Ann was great on our first contact and contacted a technician to help us. He called us not even 2 hours later and was on his way to assess our problem. Travis was kind, professional and knew exactly what our problem was. Within a few hours of his initial trip, we had a new hot water tank and were able to leave on time for our vacation. I HIGHLY recommend them for any problem you might come across! 

Dennis C 

on BBB

6 years ago

Rob did a great job servicing our heat pump. I had inquired about an upgrade for the air filtration system and he patiently explained our options and installed a high performance filter system that works well. 

Mona H 

on BBB

6 years ago

Rob performed the semi-annual tune up for my A/C unit and he provided excellent service. Not only did he show up on time, he was very professional, efficient and politely answered any questions I had about the HVAC system I owned. He thoroughly cleaned the unit and the entire area around it after he was done. I was very happy with the service and would recommend this tech as well as this company to anyone needing service on their mechanical units. 

barry s 

on BBB

6 years ago

Travis showed up ontime and went right to work. He replaced the bad part and cleaned up after he was done. I was very happy with the results. 

Gene and Debbie K 

on BBB

7 years ago

Can't say enough good about this company! They installed Mitsubishi Mini-Splits in our vacation home. They were professional in every way. Every member of the team took ownership in the job. We called the Manufacturer around 4:30 p.m. on a Friday afternoon and Aaron B. from the Sales Team called back by 6:00 p.m. that evening. By Monday afternoon he had visited our site and we had our quote the next day. Aaron and the Installers (Chris and Chase) were prompt, professional and great representatives for the company the day of ... read more

Dawn 

on BBB

7 years ago

I was experiencing problems with my AC and called for service. I also have a very old gas furnace that will need replaced shortly. I used the opportunity to evaluate the pros and cons of either repairing or buying a new unit. Rob was able to run the numbers on the repairs as well as access a quote for new equipment. I was quite pleased that he could help me to make an informed decision. 

Deborah B. 

on BBB

7 years ago

We had the Mitsubishi Split type HVAC system installed and our old electric baseboard heating removed. We asked plenty of questions and Aaron and others came out to the house to answer everything multiple times. We are very pleased with the system and the workers that made it happen. They showed complete respect for our home. They were so clean and accommodating.