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3242 Preston Rd #200, Ste 200, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Five years ago Dr. Eidem performed my diagnostic procedure. When I needed this one, I returned to Dr. Eidem. Same professionalism, support staff, efficient facility, not disappointments. For me, it was very easy to schedule this diagnostic procedure appointment.
Dr. Eidem and his whole staff are good people. They were friendly and efficient. Aftewards you don't even know you just had a colonoscopy, except for that prep the night before.
I would recommend Dr Eidem to everyone! He is very professional as is his staff at the endoscopy center. My husband and I have been going to him for ten years.
Highly recommend Dr Eidem. Excellent physician, caring and always pleasant. Also great staff.
I needed a new GI doctor after moving from Houston. After extensive research I chose Dr. Eidem. My wife and I both see him and have been very pleased with our choice. At my first office visit he spent considerable time with me and I was very comfortable talking with him. He has excellent clinical skills, listens well and his staff has been excellent to work with.
Love Dr. Eidem but good luck getting his staff to return a phone call. He is a 5 star doctor, his office staff not so much.
Business response:
Thank you for your feedback and I apologize for any difficulty you experienced when communicating with the practice. All patient communications are important to us, and I'll address the issue described in the review with my team to see if we have a broken process or just made a mistake. Providing excellent customer service along with great healthcare are what we strive to achieve with each patient interaction. We'll do our best to make sure this situation is not repeated. Thank you.
Dr Eidem was personable and very thorough with me. He made sure I completely understood what would happen before and after my procedure. He and his staff were courteous and professional.
I found Dr. Eidem and staff very supportive and informive in answering my question. They were comforting in addressing my concerns.
Extremely great doctor, great bedside manners, competent, caring knowledgeable.
Matthew Eidem, MD has a 4.9 star rating with 967 reviews.
Matthew Eidem, MD is open now. It will close at 4:30 p.m.
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