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Mathis Brothers Furniture
- Furniture Stores
- Oklahoma City, OK
About this business
“We charge a little less, so our neighbors could have a little more.” - Don Mathis. In 1960, two brothers, Don and Bud Mathis, took that idea and changed the furniture industry, opening the first Mathis Brothers Furniture. The concept gave customers the chance to buy the furniture they needed at low prices without having to wait for a sale. It revolutionized the furniture business and helped make Mathis Brothers Furniture one of the largest independent furniture retails in America. Today, Mathis Brothers remains ... read more
Location details
3434 W Reno Ave, Oklahoma City, OK, 73107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
My husband and I found the perfect set of furniture for our new home back in August at the Springdale Arkansas Mathis Brothers location. We purchased the couch, loveseat, and recliner. The set was Simmons TopGun Saddle power. We had gone in a couple times to look at it still trying to make up our mind. The sales guy seemed put out with us the last time we went in to purchase and pawned us off on another lady who didn’t know much about the set. She was figuring everything up for us at the checkout and tried charging us over w... read more
I purchased two bedroom sets August 31 of this year. One of the bedroom sets was delivered damaged and the rails to one of the beds was missing. I contacted their sales office and they switched out the damaged set. However it’s been two months, have spoken to two different managers and till today October 5th, I have not received the rails to my bed. I went to the store to speak to a general manager, however I was attended by the same manager( Joshua)that told me two months ago I was gonna receive the rails soon. When I asked... read more
Business response:
Bertha - We do apologize for the delay in getting your rails and for the way this has been handled. We will be discussing your situation in detail with those involved. I do show that we have delivery set up for today (10/9). If there is anything more we can do, please let us know. You can email us at ***@mathisbrothers.com. Thanks!
I purchased a dining room table from Mathis Brothers in Ontario, CA on 9/15/2019. My table was delivered same day. However, the chair was damage and so was the table. The delivery guy knew there was something wrong and we talked to the dispatcher and they stated I needed to speak with the customer service representative Angela and she stated I would receive a call in 72 hours to reschedule a delivery with a new delivery date. Well my husband called backed on Monday, 9/16/2019 and the customer service rep stated there was no ... read more
Business response:
Jacqueline - We are sorry to hear that you had issues with your dining room table and chairs. This should have been taken care of quickly. You should see the balance of your purchase refunded to your Mastercard very soon. Again, we apologize for the issues, this is not typical of our service.
paid cash for a sectional that we had to wait a month for, just to have the wrong thing delivered to the house. refused delivery and sent it back, was told that it would take two weeks to get the replacement (right thing) in from OK and was given a $50 in store credit, only to be told that the wrong thing was sent again and it would be another week to get what we already paid for. finally got them to agree to deliver it two days sooner (if its the right thing this time). still think $50 is a slap in the face. this whole thin... read more
Business response:
Jonathan - We hate to hear that you're having issues getting the correct sofa delivered. I have searched under your name and email and don't see an account under either. Can you please send us your customer number and/or the name and phone number on the account? You can send it to ***@mathisbrothers.com. Thanks!
Went in with the exact name of Ashley product bedroom pieces that I wanted. They were not on the floor but the sales person found them online and made a call to have them ordered for me. The person on the other line gave him a much cheaper price than what the website was showing and the salesperson told me they must be on sale because they were going to stop making them. The furniture had to have Managers approval to be ordered since they were no longer being made, when the salesperson asked the manager for approval the mana... read more
They actually get negative stars. I bought an Acadia 381001 King Size Mattress along with Adjustable Base for almost $3,000.(Mathis Brothers Indio,CA) This mattress is totally warped within 2 years. Mathis Brothers will not stand behind their product. I already need a new mattress. I was told by Kerry ****** from Lady Americana that my warranty claim was no good because my bed was not warped to their specifications of an inch & a half. He told me I could re-submit when it gets worse??!! He also said my foam mattress is like ... read more
Business response:
Matthew - We are very sorry to hear that you are having issues with your mattress. Most mattresses today have a layer of foam on top. It is natural for the foam to give a little over time. We do stand behind our warranties. The Lady Americana warranty states there must be an indention of at least 1.5 inches in order for a claim to be processed. If you feel it qualifies for the warranty, please contact our Mattress Services department at ###-###-####.
I have tried to locate my original review made late July or early August so that I could update it and I cannot find it do will do another one. (Judy *****). Basically it was about my 98 year old MIL in hospice’s Lazy Boy lift chair. It quit working and was picked up mid July and told it would take about 3 weeks and there was nothing they could do about a loaner or getting it quicker. She is moved daily from bed to chair with a lift and moving her into a regular recliner has been very detrimental to both her and the care giv... read more
Business response:
Judy - We truly apologize for the issues and delays. We'd like to get you the cord ASAP. I cannot find an account under the email address you gave and there are a number of accounts under Judy *****. Will you please send us the phone number and/or email address on your account? You an email it to ***@mathisbrothers.com. Thank you.
Customer service terrible sales terrible repair terrible Mathis brothers can’t seem to find love sofa
Mathis Brothers is not interested in customer satisfaction; they are only interested in their customers money! We purchased a custom made sectional sofa for our new home. When we picked the sectional up, no inspections were performed by Mathis Brothers to insure that the sofa met the specifications required by the custom order. After we had the sofa for several months, we knew something was wrong, but did not know what it was . We had Mathis come out several times to inspect the sofa, but each time, they said there was nothi... read more
Frequently asked questions about Mathis Brothers Furniture
How is Mathis Brothers Furniture rated?
Mathis Brothers Furniture has a 1.1 star rating with 289 reviews.
When is Mathis Brothers Furniture open?
Mathis Brothers Furniture is closed now. It will open at 10:00 a.m.
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