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Mastel Ford-Lincoln

4.6

About this business

We are proud to be your local Ford Lincoln dealer serving Olean, Wellsville, Portville, Allegany, Eldred, Coudersport, Bradford and the surrounding areas. 

Location details

1674 E State St, Olean, NY, 14760, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.6654 reviews
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Andrea Root's profile image
Andrea Root 
7 years ago
Deb Hess's profile image
Deb Hess 
7 years ago
Pamela Wolfram's profile image
Pamela Wolfram 
7 years ago

Always get good service and a job well done. Lori is always helpful and does the work for me to get any rebates I have coming. It is not difficult to get an appointment at a time that is convenient for me. 

Business response:

Pamela, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If there is anything else we can do to assist you, please let us know! Take care! 

Govanni Sciotti's profile image
Govanni Sciotti 
7 years ago

Business response:

Govanni, your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (888) 798-2764 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care! 

William Potter's profile image
William Potter 
7 years ago

Excellent service without pressure to buy something you do not want...I highly recommend Lori and the staff are very professional and received followup call to make sure things were taken care of to my satisfaction.... 

Bobbie Grapes's profile image
Bobbie Grapes 
7 years ago

I have had my vehicle in to Mastel Ford several times now for service. Lorie Rich has been able to schedule appointments to meet my needs. Work is always completed on time and there are never any surprises. The staff is extremely helpful and friendly. I have never had a bad experience at Mastel. Thanks for a great job. 

Business response:

It means so much to us to have earned your trust in our business! Thank you so much for choosing Mastel Ford-Lincoln as your first choice for service! 

Myrna Coleman's profile image
Myrna Coleman 
7 years ago

Business response:

Your business means so much to us, and we are glad to see you had a five-star experience! 

Connie McCoy's profile image
Connie McCoy 
7 years ago

Mastel Ford has always been very helpful whether I was interested in buying or for service. Lori has always completely explained exactly what was done and gone over the entire checklist when I have been in for service. I would recommend Mastel Ford to anyone. 

Business response:

Thanks so much Connie! We appreciat your business and are grateful for your friendship. 

Marcia Stayer's profile image
Marcia Stayer 
7 years ago

Business response:

We really appreciate your five star rating, Marcia. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. 

Frequently asked questions about Mastel Ford-Lincoln

How is Mastel Ford-Lincoln rated?

Mastel Ford-Lincoln has a 4.6 star rating with 654 reviews. 

When is Mastel Ford-Lincoln open?

Mastel Ford-Lincoln is open now. It will close at 6:00 p.m.  

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