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Mastel Ford-Lincoln

4.6

About this business

We are proud to be your local Ford Lincoln dealer serving Olean, Wellsville, Portville, Allegany, Eldred, Coudersport, Bradford and the surrounding areas. 

Location details

1674 E State St, Olean, NY, 14760, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.6654 reviews
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Carla Wilcox's profile image
Carla Wilcox 
7 years ago

When you need to get your vehicle in, they are quick to get it in. Staff are very friendly and courteous. I am very satisfied with their service! 

Business response:

Carla, your comments keep us motivated and working hard for all our guests! We truly appreciate your business with us, and we're looking forward to your next visit. Thanks! 

Anita Low's profile image
Anita Low 
7 years ago

Business response:

Thanks for the five stars, Anita! Thanks again for your business! Take care! 

Mary E Gangemi's profile image
Mary E Gangemi 
7 years ago

Laurie was wonderful, they did a great job replacing my Air conditioner and Inspection. Thank you too, for meeting me half way, so I could afford to get the work completed. I'll be back! 

Business response:

Mary, we're glad Laurie was so helpful! Please let us know if there is ever anything else we can do for you! Safe travels! 

Juanita Blau's profile image
Juanita Blau 
7 years ago

I have taken my last 2 leased Ford vehicles to Mastel for service. My lease was going to end Dec 2017 and I knew I would be purchasing my next vehicle. Walking through the used cars I see a white C-Max. Exactly what I was looking for larger than a sedan yet smaller than an SUV. Came in for an oil change an left with my dream car. Lori always explains your car's service report card. If you need a salesman ask for Tim. 

Business response:

Juanita, we are excited to hear we could get you into your dream car! We appreciate you sharing this experience with us and hope to see you again! 

Emily Blake Hodge's profile image
Emily Blake Hodge 
7 years ago

I've taken my car to Mastel twice to get fixed and they are great! They take the time to look it over thoroughly and give me a report on the condition of the car, which I really like. I highly recommend them! 

Business response:

Thanks Emily! We appreciate the business and the kinds words. 

Jen Johnson Buchsen's profile image
Jen Johnson Buchsen 
7 years ago

Hands down, best customer service ever. We drive here for servixe from PA, and it's well worth the trip. Lori is exceptional. She has a way of making us feel like she genuinely cares about us and whatever may be going on with our car. And Wayne is also exceptional. A great salesman, not just concerned with getting the sale but with listening to what we need and trying to meet that. Personable, not pushy, and we love it. 

Harold Suain's profile image
Harold Suain 
7 years ago

Great people to deal with. They really care about you and your satisfaction. 

Dean Salyer's profile image
Dean Salyer 
7 years ago

The people at Mastel are fabulous. Lori is very helpful and they have kept all of our Ford's running for 10 years. My wife and I really appreciate them. 

Business response:

Dean, your comments keep us motivated and working hard for all our guests! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! 

Sara Michele Fox's profile image
Sara Michele Fox 
7 years ago

Best experience ever. Thank you guys! We love it! 

Business response:

Thanks so much!! 

Frequently asked questions about Mastel Ford-Lincoln

How is Mastel Ford-Lincoln rated?

Mastel Ford-Lincoln has a 4.6 star rating with 654 reviews. 

When is Mastel Ford-Lincoln open?

Mastel Ford-Lincoln is open now. It will close at 6:00 p.m.  

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