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Mariner's Crossing Apartment Homes

3.3

About this business

"Picture yourself surrounded by luxury and resort-inspired amenities in the heart of Crabtree Valley Mall, minutes from downtown Raleigh and within walking distance of restaurants, parks, and groceries. This lifestyle is waiting for you at Mariners Crossing. Our unique community pampers you with a resort-like atmosphere that is just steps from city amenities. Settle into a lounge chair for a day in the sun next to our sparkling outdoor pool or get in your workout at any time of the day or night at our 24-hour fitness center.... read more

Location details

5723 Magellan Way, Raleigh, NC, 27612, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:30 p.m.
Tue9:30 a.m. to 5:30 p.m.
Wed9:30 a.m. to 5:30 p.m.
Thu9:30 a.m. to 5:30 p.m.
Fri9:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.3212 reviews
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Catherine J.'s profile image
Catherine J. 
a year ago

AWFUL Took 2 months to get washing machine fixed, there was a MASSIVE roach infestation throughout the complex that was never resolved, another MASSIVE mice infestation, amenities charge despite no amenities being available (pool and gym are always closed), and so much more! DO NOT move here, unless you want to spend your summer in a 90°+ apartment because maintenance won't respond to your DAILY calls about your broken AC. The only reason it eventually got fixed was because I called a lawyer, and surprise! it was fixed withi... read more

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter So far it’s been a great place to stay. there’s been very little issues and the community is fairly quiet. The apartment is spacious and very nice. We are loving being so close to everything! 

Business response:

Hello, thank you for your kind words and this wonderful review! 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter Mariners Crossing apartments is a great place to call home. In the perfect location to get to everything . I have been here for 19 years. 

Business response:

Awww, thank you so much! We really appreciate your kind words about Mariners Crossing Apartments! We are thrilled and in awe of how long you have called Mariners Crossing your home. 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter Quiet and clean environment. Has a team that works together and puts its residents first. 

Business response:

Hey - what a lovely thing to say! We appreciate you so much. 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter Since Greystar took over here, things get done, the office is helpful and pleasant, the grounds are clean, maintenance staff is terrific and I feel much safer. 

Business response:

You're the best! We really appreciate the positive review. 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter I have lived here for the past three’s years, through three different management companies. I am happiest with Greystar as a management team. I am once again completely satisfied with the complex and teams that take care of it. 

Business response:

Hi there - 100% satisfaction is our goal! Great to see that our team and Greystar have given you such a great experience. We will continue to deliver the customer satisfaction experience that is expected :) 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter I would not recommend this complex to anyone. The grounds are trashy. It's garbage everywhere. It's sloppy here. When my lease is up I'm moving. Management keeps changing and nothing gets done 

Business response:

We are disappointed to hear that you did not have a more positive experience with us at Mariners Crossing Apartments. We would like the opportunity to discuss your concerns in greater detail. Please call the office at your earliest convenience. 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter Mariners Crossing is a great family friendly place to live!!! Our management team and maintenance crew are friendly and helpful. The grounds here are well maintained and the apartment homes are luxurious!!! 

Business response:

Hi there, thank you so much for your positive comments about Mariners Crossing Apartment Homes! We are so happy that you are happy. If we ever fall short of your expectations, please let us know right away. 

Phoebe G.'s profile image
Phoebe G. 
2 years ago

Dont move here I have been living here for two years and the management here is terrible. For the past year we have been charged an "amenity fee" for the apartment but we have zero access to any of the amenities because they have been closed due to construction for over a year now. The pool closed early this year mid summer and we were never allowed back in, yet still being charged an amenity fee. We also have been charged more than the monthly rent more than 3 times. They have been charging us rent and a half and are never ... read more

Frequently asked questions about Mariner's Crossing Apartment Homes

How is Mariner's Crossing Apartment Homes rated?

Mariner's Crossing Apartment Homes has a 3.3 star rating with 212 reviews. 

When is Mariner's Crossing Apartment Homes open?

Mariner's Crossing Apartment Homes is closed now. It will open at 9:30 a.m. 

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