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Mar-Gas
- Propane
- Pueblo West, CO
About this business
Choose Mar-Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
805 E Enterprise Dr, Pueblo West, CO, 81007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company has the worst customer service I have ever experienced. I moved into a new house in November whose previous owners used Amerigas. I could not contact the company to set up a new account with them. Whenever I would call there would be an outrageous wait time, generally in excess of 90 minutes. A few times I actually tried to wait out that wait time on hold, only to be disconnected. I have had a new propane company since November and have not been able to get Amerigas to pick up their propane tanks which still sit... read more
Their custom service is Terrible to non existent. I ordered propane when my tank was at 30% and that was two and a half weeks ago. Now I have been out for several days. I have called 3 times now to find out when it is getting delivered and have gotten three different answers. I will be looking for another supplier.
Been with out gas for a week now, ordered propane 3 weeks ago! Multiple phone calls, no help what so ever! Ever since they closed all the local offices amerigas went to crap! The centralized call service is bad, you will wait for over an hour to talk to anyone on the phone! One of the representatives finally came clean with us, amerigas has been telling their staff to lie to customers just to get them by another day without propane, they can not do anything but put it in a emergency "help ticket" just to make the customer to... read more
My great aunt lives in *******,ky she ordered her propane weeks before the ice and snow so she had to turn her heat down really low now she is in the hospital with possible pneumonia ***!!!! Cause it was so cold in her house... and all you get is a *******computer to talk to
Worst propane company! Let me run out of propane in the coldest weather we have had in years. My account was set up as automatic delivery and they didn’t deliver on scheduled delivery per the automatic delivery date. I called and asked where my propane delivery was and they had no explanation then snow hit the next day and shutdown. The service rep James assured me I wouldn’t run out and put me under priority delivery. Still no show and the bad thing is there was an Amerigas truck in the neighborhood the week of our schedule... read more
Amerigas has got to be the worst company ever!! Between there lack of customer service, untimely deliveries and having to constantly call back and repeat conversations. Ive been fighting with them since Nov of 2020. finally got al set up and a delivery. Only took 3 1/2 weeks and many hrs of phone calls. Now in February (I called on Jan 27th) still waiting for promised delivery. Also waiting for service call. I guess they stay in business for all the big companies. All us residential folks arent important. They are also very ... read more
After I pay off my delivery bill which I made in small payments they came and refilled my tank again when I didnt need it yet and struggled to pay off I asked to only deliver when I call so then they charge me because I'm not on auto delivery when you call they will not work with you I live alone on disability they came and locked my tank I had to pay to get it unlocked my son paid my balance of 200 dollars and now I have a 300 dollar bill in collections when I called to find out why and ask for a break down of this 300.00 p... read more
Horrible company now that it's centralized. We're on the auto-delivery plan, but have run out of gas and it turns out they haven't delivered for 4+ months. Cold showers and cold food until they get around to delivering again sometime in the next 10 days. No rush, of course, even with contacting them more than once. Thank god our heating is oil. And that last delivery in October? We had to call them then as well and badger for a delivery since we were down to 5% then. What's the point of automatically scheduled deliveries if ... read more
Customer service is a joke! 83 year old dad with dementia ran out of propane and AmerGas wanted 300 dollars for next day delivery. 300 HUNDRED! Even though he has been a customer for many years! I take care of dad but have never dealt with propane and how long a tank last. They suck and only care about the money not their customers!
Frequently asked questions about Mar-Gas
How is Mar-Gas rated?
Mar-Gas has a 1.5 star rating with 786 reviews.
When is Mar-Gas open?
Mar-Gas is closed now. It will open tomorrow at 7:00 a.m.
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