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Magic City Ford Lincoln

4.4

About this business

Magic City Ford Lincoln has been serving Southwest Virginia since 1938. We offer the region's largest selection of new Ford vehicles plus the largest factory-authorized service center open 6 days a week. If you're in the market for a new vehicle, check out our large selection of cars, trucks, and SUVs here in Roanoke, VA today! 

Location details

809 Williamson Rd NE, Roanoke, VA, 24016, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
SunClosed
4.41,370 reviews
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Melissa Stover Michalski's profile image
Melissa Stover Michalski 
recommend  Recommended
5 years ago

I traded my car in and i have to say I’ve had 12 cars and yesterday was the most stress - free car buying experience I’ve had. Dujuan Johnson and his associate Tatianna are a dream sales team. If i had to rate in stars they would get 5 ⭐️!! 

Taylor Newcomb's profile image
Taylor Newcomb 
recommend  Recommended
5 years ago

Thanks to Dujuan and Sam for helping me with trading in my car for a 2017 Nissan Rogue! I also got the max amount of trade in value on my Elantra. The Rogue had a good sale price too. 

Leonard Cook's profile image
Leonard Cook 
recommend  Recommended
5 years ago

awsome very polite friendly and professional 

Kayla Cundiff's profile image
Kayla Cundiff 
recommend  Recommended
5 years ago

Definitely recommend this dealership! Pat Wray was especially wonderful! She kept us updated the entire time my car was being serviced and was very quick to get us in anytime I’ve came out there with any issues! I had a couple recalls on my car two different times and I literally had my car back within the same day of dropping off! Will always return here when something goes wrong with my car. Wonderful!! Thank you. 

Phillip Lowman Snr's profile image
Phillip Lowman Snr 
recommend  Recommended
5 years ago

First RV service and all done with in the hour great service and cheap. 

Jacob Alan Davis's profile image
Jacob Alan Davis 
5 years ago

Scheduled a test drive... went in and nobody was willing to help. Nobody seemed to care that I had planned to make a purchase that day following the test drive and negotiations. We as customers should be the first priority at dealerships.... definitely not here. 

Matthew Thomas's profile image
Matthew Thomas 
recommend  Recommended
5 years ago

Exceptional experience from beginning to end! Jim and Tatiana were excellent to work with. Tatiana knew EVERYTHING there was to know about our vehicles and her confidence and knowledge was most impressive. Thank you, Magic City, for helping with our TWO new vehicles! Looking forward to a long relationship with our new dealership of choice in the Valley. 

Chris Michael's profile image
Chris Michael 
recommend  Recommended
6 years ago

After a stressful start to the work week (car wouldn't start), Pat and Doris in the service department were very kind and responsive to me when needing unscheduled service on my 2017 Explorer. The car was towed to the dealer and within 3 hours the problem had been diagnosed and remedied. This is my first Magic City experience and I'm very pleased with the outcome! I hope my next trip will be on my own terms! Happy Holidays to all! 

Business response:

We are happy to help! Thanks for the review Mr. Michael! 

Sarah Brizendine's profile image
Sarah Brizendine 
6 years ago

I bought a vehicle from them in February of this year. I needed a state inspection(which is supposed to be free w/purchase vehicle) tire rotation and an oil change so I called them. The lady laughed when I asked to make an appt or if they had openings that day. I told her what I needed and that I would call back when I knew my schedule better to make an appt. I have chatted with someone on their website to schedule it as well as called 3 times with no answer and left 3 messages. The representative online said someone would c... read more

Frequently asked questions about Magic City Ford Lincoln

How is Magic City Ford Lincoln rated?

Magic City Ford Lincoln has a 4.4 star rating with 1,370 reviews. 

When is Magic City Ford Lincoln open?

Magic City Ford Lincoln is closed now. It will open at 8:30 a.m. 

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