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809 Williamson Rd NE, Roanoke, VA, 24016, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 7:00 p.m. | |
Sun | Closed |
Great service department, took great care with my expedition. Completed service in a timely manner
Good service and nice people hard to find these day's
The people are very nice and they know what they are doing. The service is excellent and timely.
They were very fair on my trade, thanks to Tatiana (spelling). The service department and management went the extra mile to make sure my car was fixed correctly and to specifications. For the most part very friendly.
Excellent service as always
Fast and prompt service. Budget friendly
Ricky had been working with us for six months and we finally found the right vehicle. Thank you!
Always get quality service and their customer service is 2nd to none! Highly recommended!
Not here to bash anyone, just here to share my frustration. I purchased a brand new 2020 Ford Explorer April 2nd. Took it back the next day because the AC wasn't cooling. Was told the freon was low and checked for leaks. No leaks and was told it may have came low from the factory. In less than a month the AC stopped cooling again. Took it back a part was replaced which didn't work. They kept the car and told me it was some kind of AC line which was on back order. My car has been with them for almost 2 weeks and the last time... read more
Business response:
Hello Mr. McLaughlin, we're sorry to see you do not recommend Magic City but we appreciate your kind understanding. Please know that this is not a Magic City issue - this is an issue with being able to get the part due to COVID. The vendor is shut down - we are working for you with Ford to try and get a remedy to this...either replacement vehicle, a monthly payment, an extended warranty, any type of consideration. We don't have an answer at this moment but we are working on your behalf and if it wasn't for a circumstance out... read more
Magic City Ford Lincoln has a 4.4 star rating with 1,490 reviews.
Magic City Ford Lincoln is closed now. It will open at 8:30 a.m.
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