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Magic City Ford Lincoln

4.4

About this business

Magic City Ford Lincoln has been serving Southwest Virginia since 1938. We offer the region's largest selection of new Ford vehicles plus the largest factory-authorized service center open 6 days a week. If you're in the market for a new vehicle, check out our large selection of cars, trucks, and SUVs here in Roanoke, VA today! 

Location details

809 Williamson Rd NE, Roanoke, VA, 24016, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
SunClosed
4.41,370 reviews
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Anita Bannister Phifer's profile image
Anita Bannister Phifer 
recommend  Recommended
4 years ago

They were very fair on my trade, thanks to Tatiana (spelling). The service department and management went the extra mile to make sure my car was fixed correctly and to specifications. For the most part very friendly. 

Vic Bradshaw's profile image
Vic Bradshaw 
recommend  Recommended
4 years ago

Excellent service as always 

Sabrinia Harris's profile image
Sabrinia Harris 
recommend  Recommended
4 years ago

Fast and prompt service. Budget friendly 

Fran Arrington's profile image
Fran Arrington 
recommend  Recommended
4 years ago

Ricky had been working with us for six months and we finally found the right vehicle. Thank you! 

Gary Wayne LaShier's profile image
Gary Wayne LaShier 
recommend  Recommended
4 years ago

Always get quality service and their customer service is 2nd to none! Highly recommended! 

Reggie McLaughlin's profile image
Reggie McLaughlin 
4 years ago

Not here to bash anyone, just here to share my frustration. I purchased a brand new 2020 Ford Explorer April 2nd. Took it back the next day because the AC wasn't cooling. Was told the freon was low and checked for leaks. No leaks and was told it may have came low from the factory. In less than a month the AC stopped cooling again. Took it back a part was replaced which didn't work. They kept the car and told me it was some kind of AC line which was on back order. My car has been with them for almost 2 weeks and the last time... read more

Business response:

Hello Mr. McLaughlin, we're sorry to see you do not recommend Magic City but we appreciate your kind understanding. Please know that this is not a Magic City issue - this is an issue with being able to get the part due to COVID. The vendor is shut down - we are working for you with Ford to try and get a remedy to this...either replacement vehicle, a monthly payment, an extended warranty, any type of consideration. We don't have an answer at this moment but we are working on your behalf and if it wasn't for a circumstance out... read more

Reggie McLaughlin's profile image
Reggie McLaughlin 
4 years ago
Lori Smith-Stewart Jennings's profile image
Lori Smith-Stewart Jennings 
recommend  Recommended
4 years ago

They were so very nice And understanding And listened with what all I had done to SUV before bringing it in. Highly recommend Magic City Ford in Rke 

Fatima Al-maliki's profile image
Fatima Al-maliki 
recommend  Recommended
4 years ago

I would like to give a huge shout out to Tatiana she is the sweetest person ❤️❤️ such a kind heart and beautiful smile 😃 

Frequently asked questions about Magic City Ford Lincoln

How is Magic City Ford Lincoln rated?

Magic City Ford Lincoln has a 4.4 star rating with 1,370 reviews. 

When is Magic City Ford Lincoln open?

Magic City Ford Lincoln is closed now. It will open at 8:30 a.m. 

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