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Magic City Ford Lincoln
- Car Dealers
- Roanoke, VA
About this business
Magic City Ford Lincoln has been serving Southwest Virginia since 1938. We offer the region's largest selection of new Ford vehicles plus the largest factory-authorized service center open 6 days a week. If you're in the market for a new vehicle, check out our large selection of cars, trucks, and SUVs here in Roanoke, VA today!
Location details
809 Williamson Rd NE, Roanoke, VA, 24016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedGreat service! Love the video with technician.
Brad Bohmer was super kind and helpful. They took great care of me. My car had an issue which was tricky to diagnose and the team here worked diligently to find the core issue to solve the problem. I am pleased with the result of my experience.
Magic City Ford strives to take great care of your vehicle and their customers
Huge "thank you" to Adam for all of his help with our purchase of this 2018 Tundra. He was great to work with!
I purchased a 2017 Ford Explorer vehicle from there and not even 3 weeks later my roof rack came off... I PURCHASED THE EXTENDED WARRANTY WHEN I PURCHASED THE VEHICLE. I took it back to be fixed and they told me I would have to pay 75$ for them to fix it. I argued and said that I hadn’t had the vehicle long, they agreed to fix it and when I picked it back up they tried to GLUE the roof rack back down and told me that I would have to purchase a new one if it didn’t hold. It did not hold even that night, but I wasn’t paying fo... read more
Business response:
We are extremely sorry that you had a bad experience, and apologize for the inconveniences that this has caused. We strive very hard for complete customer satisfaction, whether it be in sales or in service. Please reach out to our Service Manager, Jay Zane, at 540-777-0744, or jzane@magiccityautogroup.com. He would like to discuss this situation with you.
Service department is becoming streamlined and I love the new video inspections.
Everybody there is always friendly and I come out of there knowing what is exactly wrong or right with my car. In the 22 years I’ve lived in Virginia I have purchased five cars from them and I have never been upset by their service or by the kindness of the sales people. They are not pushy!
Good service and nice people hard to find these day's
The people are very nice and they know what they are doing. The service is excellent and timely.
Frequently asked questions about Magic City Ford Lincoln
How is Magic City Ford Lincoln rated?
Magic City Ford Lincoln has a 4.4 star rating with 1,370 reviews.
When is Magic City Ford Lincoln open?
Magic City Ford Lincoln is closed now. It will open at 8:30 a.m.
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