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Madison Place

3.6

About this business

Location details

850 Shoal Run Trail, Birmingham, AL, 35242, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
Sun12:00 p.m. to 4:00 p.m.
3.6294 reviews
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Krupali Patel's profile image
Krupali Patel 
recommend  Recommended
6 years ago

It is very convenient for school zone area and shopping at the summit. Management team is polite and take guests considerations for real if they have any difficulties. They are trying their beat to keep every resident happy 😃. 

Ryan Blue's profile image
Ryan Blue 
recommend  Recommended
6 years ago

Ever since Josh and Kim took over this place has done a 360!!! After my 1st lease was up I wanted to move out of here!!! Josh wanted me to give him a chance to make some changes before I made my decision. Well the best decision I made was giving them a chance to make things better!!!! Madison place is a great place to raise your family!!!! Great job Josh and Kim I appreciate y’all so much!!!! 

Sara Lunley's profile image
Sara Lunley 
6 years ago

Looks good around the office and pool but the rest of the place is a dump. My daughter lives here and I can't wait for her to move. She is embarrassed to have friends visit. Trash is piled up at the dumpster. Paint is chipped on the buildings. These are just a few of the complaints. This is her first apartment experience and it hasn't been that great. 

Beth Sharpton's profile image
Beth Sharpton 
recommend  Recommended
6 years ago

I have lived here for almost two years and it has been a wonderful place to live. Josh has went above and beyond to help me whenever I’ve had a problem. Also, Madison Place has wonderful activities for the community. 

Dana Lundon's profile image
Dana Lundon 
recommend  Recommended
6 years ago

My family and I have had a great experience living at Madison Place apartments. We've been here over a year and have had no issues with maintenance or office staff. Everyone is friendly and helpful! 

Debbie Gray's profile image
Debbie Gray 
recommend  Recommended
6 years ago

Super excited about all the changes that are being made to the property 

Patricia Thompson's profile image
Patricia Thompson 
8 years ago
Michelle Ruffner's profile image
Michelle Ruffner 
8 years ago

BEST apartment staff and maintenance!!!! The ladies in the office are always welcoming and sincere to the residents concerns and needs!!! They take the time to listen and try to accommodate the issue. The guys are the toughest working men!!! They go over and beyond to fix their work order in a thorough, professional manner. They labor hard, are completely dedicated, and have positive attitudes!!! I have lived at the Madison over 4 years. This has been the most AMAZING staff ever!!! They make the Madison home to us!!! Could n... read more

Lacey Holderby's profile image
Lacey Holderby 
9 years ago

Worst customer service experience I have ever encountered. It took two months to fix my a/c in the middle of summer and now I've had an ant infestation for 6 days. No apologies from the manager Susan and the regional manager Cindy won't call me back. This seems to me the trend for all the staff here. 

Frequently asked questions about Madison Place

How is Madison Place rated?

Madison Place has a 3.6 star rating with 294 reviews. 

When is Madison Place open?

Madison Place is closed now. It will open at 9:00 a.m. 

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