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Lustine Toyota

4.2

About this business

Location details

14227 Jefferson Davis Hwy, Woodbridge, VA, 22191, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.26,518 reviews
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Andrew H's profile image
Andrew H 
5 months ago

1. ********************** is terrible! Over $400 in labor to replace a $14 air filter. They supposedly rotated my tires, but a week later I'm stuck with 2 flat tires in ******* because they didn't notice how warn out they were.2. The old bait and switch. They tell me they can get me into a new car for the same payments I'm making now on my old one.They never mention the word lease. I say it's too good to be true. "C...r" tells me, "It's none of your business how we do it". I go in the next day to sign the papers. They try to... read more

MaryLouise Y's profile image
MaryLouise Y 
5 months ago

If i could put No Stars i would!!!BAD CUSTOMER SERVICE WITH SOME OF THE EMPLOYEES ******* ********************************************************* ******* RUDE & DISRESPECTFUL AND THEY RAN MY CREDIT ALOT WHEN THEY ONLY HAD PERMISSION FOR 2 *************** *** insisted i needed a Toyota credit ******** said No many ************* later i get paperwork on Toyota credit card when i said No weeks ago!!! ***** ********* a Director said he could help but he turn out to be like the others no return calls with information or would s... read more

Pablo Miguel B's profile image
Pablo Miguel B 
5 months ago

Ricardo fue super increible. Fue eficiente, rápido y me consiguio un tremend negocio! 

Brad S's profile image
Brad S 
5 months ago

Nice polite people that say all the right things but do nothing they say will be done. Took my deposit, I waited for the new car to arrive. Three weeks later I find out it was never ordered. Left messages and Sales mgmt nor OMAR the salesman ever called to inform me. Horrible dealership. 

Juan P's profile image
Juan P 
5 months ago

I would like explain my experience buying car that was advertise for 36890 I went to sun toyotaand did paper work so with tax and all charges we settle in 44800 and I decided to buy it, and as down payment I gave 10,000, so my balance should be 34800 now I sign the doc rush which is all digital, two weeks later the Bank send me my balance with 44800, now I realize they inflate the car to 54000 , the price advertising was just to attract customer and they lie to me with the out the door price, also all paper work at the momen... read more

Michael M's profile image
Michael M 
5 months ago

I have been a long time customer, but can no longer trust this business. I was charged for a brake flush in 2024 that wasnt done correctly (if at all) and needed to be redone less than a year. I was also told I needed to replace my all my brakes, which once I asked some probing questions, sensed they were being dishonest. I had a second opinion to determine they were lying about what needed to be repaired. Very dishonest business practices. By this dealer not performing honest brake service and diagnostics they are putting t... read more

Nicole A's profile image
Nicole A 
5 months ago

My relationship manager *** ******** was amazing! Extremely professional, respectful, and a great listener. He showed me multiple options, paired me with exactly the right vehicle for my needs and wants and was with me through the whole process. 20 out of 10 - would refer anyone to *** for the best buying experience. 

Sumoya N's profile image
Sumoya N 
5 months ago

I went into Suntoyota hoping to get a new car and ******* was very patient and informative. He helped me with all my questions. 

Michael M's profile image
Michael M 
5 months ago

I took my car to Toyota Lone Star, For them to check the Brakes and the Brake booster. After 5 Hours they called stating that my brakes are perfect and i don't need a brake Booster but ***** **** my adviser sent me a long list of repair instead recommending all items listed need to be fixed Grand total of $5874.76 When i went to pick up my car i was going to fix one thing on the list but i was in severe pain from my heart due to my heart monitor beeping but of course ***** was more concerned about fixing all items being pers... read more

Frequently asked questions about Lustine Toyota

How is Lustine Toyota rated?

Lustine Toyota has a 4.2 star rating with 6,518 reviews. 

When is Lustine Toyota open?

Lustine Toyota is closed now. It will open tomorrow at 9:00 a.m. 

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