This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Lustine Toyota
- Car Dealers
- Woodbridge, VA
About this business
Location details
14227 Jefferson Davis Hwy, Woodbridge, VA, 22191, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I bought a new Grand Highlander and the first week I heard a sound inside the door/seatbelt, when I took it there they said they’ll check it, after 3 days, I called them and ask for an update, they said they are waiting for Toyota to authorize them to open the car and check it. And on top of that, they can’t lend me a car because the loan people just work from 9-4, and I’m not able to be there before at 5, because my job and kids school, and I just call, on a Saturday morning, and they don’t have any available rental cars!!!... read more
OUT OF STATE BUYERS - Absolutely do not buy from this dealership. They will not help you get a title issued to register your new vehicle in another State. Its been almost 2 months since we bought a vehicle and they still haven't created a title, which prevents us from getting it registered and a license plate. I've communicated with them on how to proceed but they just stopped responding to my emails and phone calls. NOT ACCEPTABLE! I'll be contacting the BBB and file a complaint.
My daughter found a car that she liked there on Saturday. On Monday my ************ issued a check for the amount needed to finance the car. By Wednesday the "check Engine" light was on. We returned the car to their service department. The next day they said all was well and we could pick it up. After picking it up Thursday, the light came back on. We took the car to a private mechanic on Friday who was not able to fully check the car because the battery was not charging correctly. Rather than pay for a battery we took the c... read more
My daughter found a car that she liked there on Saturday. On Monday my ************ issued a check for the amount needed to finance the car. By Wednesday the "check Engine" light was on. We returned the car to their service department. The next day they said all was well and we could pick it up. After picking it up Thursday, the light came back on. We took the car to a private mechanic on Friday who was not able to fully check the car because the battery was not charging correctly. Rather than pay for a battery we took the c... read more
I attempted to purchase a new 2025 Toyota Rav4. They wanted to include a paint and fabric protection package for $3,498. I told the salesman that I wasn't interested in that. He told me that all of their new vehicles are sold with this package and that it's a mandatory purchase. Maybe I'm wrong, but from everything I've read, this is illegal. I've also filed a report with the ***.
brought a car from team Toyota in ************ ******* at ******************************************, Sensor lights started coming on a couple of weeks after purchased. contacted salesperson about the problem was never told to bring the car in to be checked. never told about 90 return policy. Team Toyota waited till the 90 days expired to have me bring the car in i Wanted me to use my warranty which has a $500.00 deductible. Was told they were selling me a Gold Package of the warranty turns out I have silver and it does not ... read more
****** * was very helpful and made the whole purchase go smoothly. And **** in finance was helpful in making the purchase happen
I am writing to formally express my dissatisfaction with the customer service I received during my recent car purchase. I feel that I was pressured into buying the vehicle, a Toyota Rav4 with ****** miles. Shortly after purchasing the car, the engine check light came on, which raised serious concerns about the vehicle's condition.After further consideration, I have decided that I do not wish to keep the car. I returned the vehicle to your dealership and left the keys; however, the car was later returned to my driveway, with ... read more
I am writing to formally express my dissatisfaction with the customer service I received during my recent car purchase. I feel that I was pressured into buying the vehicle, a Toyota Rav4 with ****** miles. Shortly after purchasing the car, the engine check light came on, which raised serious concerns about the vehicle's condition.After further consideration, I have decided that I do not wish to keep the car. I returned the vehicle to your dealership and left the keys; however, the car was later returned to my driveway, with ... read more
Frequently asked questions about Lustine Toyota
How is Lustine Toyota rated?
Lustine Toyota has a 4.2 star rating with 6,518 reviews.
When is Lustine Toyota open?
Lustine Toyota is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com