Lush Cosmetics Plymouth

Chloe Ball 

on Google

7 months ago

I visited Lush at the start of October and had a somewhat mixed experience. When I walked in, I wasn’t sure if I was allowed to pick up products and put them in the bag myself, so I asked a staff member with blonde hair if I could have a pumpkin bath bomb. Her response came across as a bit abrupt, saying, “So did you want me to put it in the bag for you or…?” The colleague next to her, who had auburn hair, sniggered slightly at the exchange, After that, the blonde staff member did compliment my nails, though it felt a bit li... read more

Zero Tolerance 

on Google

8 months ago

Always pay a visit when down in plymouth. Great products as usual . The staff are amazing. Great customer service and always very attentive. Particulary Care who gave us a masterclass in face packs! Will be back again! 

Charlene-Francesca Smith 

on Google

8 months ago

Came into the store yesterday for some early Christmas shopping and was greeted by a lovely young lady I didn’t catch her name but she had very vibrant curly Auburn hair. She listened to all my needs about my skin type and my eczema, talked through what products I have used and liked and even went though and smelled every product and described the smell to me as I currently have a blocked nose. She was very kind and didn’t speak robotic to me what I find some other stores do. She was a massive help and made my shopping exper... read more

Anastasia Lecky 

on Google

8 months ago

I walked in store today and was greeted by all the staff but there was this one staff member who was wearing a black hat and a pink jumper that stood out the most, I asked for her name which I think her name was Eesha, as she was playing with some other children and my daughter was there watching and she was kind enough to include my daughter in the fun, my daughter has autism so she does really struggle with interaction but Eesha made it feel natural and my daughter was able to have so much fun, watching her play with other... read more

Ola 

on Google

8 months ago

I went to this store today at 2:30pm, honestly I only went in to pick up a product for my sister as I never find anything that suits my combined sensitive skin. Antonia was very kind to help me find a face cleanser that doesn’t make my eczema flare up. She was very patient with me - she let me try out different products and made me feel understood even though I myself wasn’t sure what it is that I’m looking for in a product. It was really natural and fun to talk to her because she didn’t make me feel like I’m bothering her b... read more