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Lowe's Home Improvement

3.9

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Alexandria, LA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

3201 Industrial St, Alexandria, LA, 71301, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.91,511 reviews
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Josie Smith's profile image
Josie Smith 
7 years ago
Courtney DeCuir Lemoine's profile image
Courtney DeCuir Lemoine 
7 years ago

We were very lucky to have Jason help us today. Very very helpful to me since I had no idea what I was doing! Helped find all the best deals, hauled around all 6 of my buggies and even price matched something I found cheaper at another store. 

Gary Bratton's profile image
Gary Bratton 
7 years ago

The bin locations in the store dont match whats online. I look up the location of items online before i go shopping so I dont have to walk all over the store trying to find the items. Yesterday I was looking for 5 items and none of them were where they were listed online. Get it fixed. 

Pauline Alvis's profile image
Pauline Alvis 
7 years ago

I have had the worst experience ever !!! They tell more lies than a hooker on the street corner !! They left the store today at 4:15 with a delivery to my house here it is 9:45 no show but wait the store calls me at 5:15 and tells me again they have left 20 minutes ago to deliver my products!!!!!! No show ! Preston, Lay, Jamarcus, Terese, MONike , and Melia just to name a few are not even with me wasting my time to type this.....And Becky at the Corp office has tried to help during this ordeal she was e en able to get throug... read more

Matthew Brian Dodson's profile image
Matthew Brian Dodson 
7 years ago
Lisa Melder Johnston's profile image
Lisa Melder Johnston 
7 years ago

I only chose 1 star because 0 was not an option. Worst customer service ever!!! Either managers are " not available" or they never call you back when they say they will. Took THREE delivery dates to finally get an item delivered. This is not the first time to have delivery issues with this store. In fact, there are delivery issues EVERY time, but this one was the worst. After all these years, I don't think I'll be a Lowe's customer any longer. Seems they've never heard of service recovery or customer service in the first pla... read more

Kevin Williams's profile image
Kevin Williams 
7 years ago

Bought a dryer with a scheduled delivery date of Friday...Friday comes and goes with no delivery and no phone call. I called multiple times on Friday and no one can give any sort of information on delivery. Finally, on Friday night after multiple attempts to get information, I got someone on the phone to tell me that delivery would have to be rescheduled for Sunday. Sunday came and went with no phone call and no contact from Lowes. Finally got ahold of someone on Sunday evening to tell me that delivery would have to be resch... read more

Christee Gabour Atwood's profile image
Christee Gabour Atwood 
7 years ago

Burned me again. Once again I picked up some nice items on sale, got them to the checkout, and was surprised to find that they were not longer on clearance sale. This is the second time this has happened at this location. And there were other people with these same chair pads in their baskets going through this and no one had gone back to correct the signage. Nice people. Bad follow through. 

Elizabeth Rose McMahan's profile image
Elizabeth Rose McMahan 
7 years ago

Lowes is the best place ever�� best place to shop best place to work for just the best all the way around.� 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 1,511 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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