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Lowe's Home Improvement

3.8

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Ames, IA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

120 Airport Rd, Ames, IA, 50010, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.81,455 reviews
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Carmen Schooley Clavin's profile image
Carmen Schooley Clavin 
recommend  Recommended
2 years ago

Shout out to Jesse and his AMAZING customer service!You went above and beyond to help us!Ames Iowa Lowes is lucky to have such a great manager 

Jessica Harder's profile image
Jessica Harder 
recommend  Recommended
3 years ago

Visited today and was helped by an employee named Doug. He was fantastic!! Knew where everything was and was able to direct us to the specific aisles and even where in the aisles the needed items were located. Great customer service!! 

Marita Pflug's profile image
Marita Pflug 
3 years ago

I bought a new washer/dryer set! Received a faulty dryer! Instead of exchanging it with a new one, I was told that I HAVE TO PURCHASE ANOTHER DRYER!! Then when they deliver the new one, they will exchange and refund the faulty dryer!! This is not very good customer service and ABSOLUTELY the last time I will make a purchase from Lowes. I will discourage anyone to do business with Lowes, unless you have $1000 laying around that you do not need for a couple of weeks!! SHAMEFUL!!! 

Janet Schneider's profile image
Janet Schneider 
3 years ago

Ordered a fridge which was suppose to be delivered July 4 in am. Got a call about noon that my delivery was on standby. It did show around 3:30, but they would not bring it in the house, said a different crew would do that on Tuesday. Called the delivery company, DSI Logistics, they said some one would come Monday am, no one showed up. Went to Lowe’s to talk to their manager, no one was available to talk to me. Left my name and number and so far have not heard from anyone. I … See more 

Barrett Ford's profile image
Barrett Ford 
3 years ago

Don't buy anything they have to deliver or install. Bought a washer and dryer from here. The order was lost on a truck, nobody knew where it went or could give a date a new one would be delivered. Mitch in flooring was great and bent over backwards for me to figure out when it would eventually be delivered, and was kind enough to wave the old washer pickup fee. When the delivery actually came DAYS later the delivery people trashed the washer and dryer stand I built, and made … See more 

Nate Evans's profile image
Nate Evans 
recommend  Recommended
4 years ago

I’m very grateful for the management team who helped our community build event successful. Thanks for hosting and donating so much to Woodworking with a Purpose. 

John Clayton's profile image
John Clayton 
4 years ago

End egregious and negligent warranty service you sell with products. 

Christina Bodling's profile image
Christina Bodling 
recommend  Recommended
4 years ago

I’ve bought stuff there and never ever had issues with that place ever. Their staff is really nice. 

Troy Hendrickson's profile image
Troy Hendrickson 
5 years ago

they sell cheap garbage under their store brands, and then refuse to back it up, period 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.8 star rating with 1,455 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 8:00 p.m.  

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