Lovisa

Timothy King 

on Google

3 weeks ago

Great products, fantastic store and really excellent staff, made my daughter very happy with an extra level of customer service and we will definitely be back. 

Mankzino 

on Google

3 weeks ago

I visited lovisa last week to get my ears pierced. Had to wait over half an hour as one of the staff informed me the other staff had gone to the toilet and she had to wait so that she could serve customers. Isabelle was very professional and was visibly concerned as we was waiting for the other staff member to return. When the other staff did return she had mcdonalds in her hand and sat out the back for another 10 minutes. Very unprofessional of her.will not be using this store again. 

Rosemary Thurston 

on Google

8 months ago

I visited Bromley branch on Saturday 14th September 2024 and had a piercing in my ear the lady who done the procedure was excellent very friendly and she explained everything to me forthe after care and very good at was she does great service the till no was team member 53072 great experience 👍👍 thanks. 

Kopika Vanniyasingam 

on Google

9 months ago

Today I went to get some earring and I found a set that supposed to have 3 sets of earring but one was missing. I went to the girl who worked there and asked her if she has more like that but she said that the set only comes as two piece. Clearly poor customer service cause I found the same set in silver and it had all three earring set. So she asked me to pay £16 for just 2 earring set when it should be 3. Staff who works there don’t even know anything about their product. Very disappointed.