This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Logan's Roadhouse
- Steakhouses
- Birmingham, AL
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
3387 Lowery Pkwy, Birmingham, AL, 35068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had to wait 25 min for a table and the restaurant was almost empty then it took another 15 min before anyone even came to take our drink order. The hostess was cold and not friendly at all. My food was cold half our orders where not correct and one order came out 15 min after everyone had already been served. I will not be back.
Business response:
We're so sorry your experience wasn't the best, Linda. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Don’t let people just wait 30 mins and then seat others that came in after you. Especially when there’s empty booths. Then wait another 20 mins for a waitress. The portion size of the food was ridiculous compared to the last few times . This location needs to be fixed or just closed
Excellent service yesterday and last week also. Love it!!
Business response:
We love to hear it, Randy! Thank you for taking the time to leave this review. We hope to see you again soon.
Everything was fresh! Server was great! No problems at all!
Business response:
We love to hear it, Leah! Thank you for taking the time to leave this review. We hope to see you again soon.
Food was good!! No complaints except the roach climbing down from the wall onto out table!! Manager was rude about the situation and said I’ll call Terminax.
Business response:
We're sorry to hear we fell short of a great dining experience, Melody. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
We have stopped in from time to time when coming home from vacation. The food and service has always been great. Till yesterday...food ok service not good. Seemed like no one knew what they were supposed to be doing. At one time 7 people greeting you at the door and only a couple of waitresses serving. Won't be back.
Business response:
We are sorry to hear this, Karen. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Food was great ,service wasn't good ,they weren't busy at all plenty of tables open . Ask for cocktails it took 20 minutes the first time ,15 or so second time , just poor service great food tho !!
Business response:
We are sorry to hear about your disappointing experience, Larry. Please know that we take your feedback seriously and will be checking in with the store. Please send us a private message with your contact info (email address/phone number) and the date/time of your visit. Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
The establishment is at about 25% capacity. I placed my order and after 40 minutes of my server not checking on me or my order I walked out.
Business response:
We are sorry to hear this, Meg. Please know that we take your feedback seriously and we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 3.4 star rating with 2,988 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com