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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible. Took over 5 months to refi. Lack of communication, dealing with too many reps who didn't know what the others had done. Avoid using this company for any type of loan
No problem and kept informed on progress. Easy to do.
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
We had a very positive experience with LoanDepot. The mortgage officer and processor were both very professional and efficient. The costs were very reasonable and we closed within 60 days.
All my questions were answered. They were available 7 days a week and the process was done on my schedule. They saved me $350 a month.
The process was quick, stress less, and professional!This is my second refinance with LoanDepot and they did not disappoint.*************************, Lending Officer and ******************************** Acct Mgr handled everything from A - Z. A very minor hiccup at the end was handled immediately. I highly recommend LoanDepot for you home financing.
The company was great the first time around. The Lending officer was great but beware of the Loan processor. This time around it was not so great, she would email late at night and wouldn't respond to phone calls promptly. The loan was delayed to long and the rate extension had to be continuously revised. When we did talk to her about the status, we would find out that we needed to submit something we didn't know about. She also lied about the final amount we would get it wasn't much but the process was stressful. Advise you... read more
I had a great experience with the two main people who handled my refi! Everything went very well and not a lot of drama and that's always a Blessing!
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
The entire process was very easy. From the first call from agent ***** to the final loan through agent ******, to the convenience of the Notary coming to my residence for signing all the closing documents the process was as painless and as quickly done as possible, All questions were answered by phone or email within minutes.
Overall Loan Depot did an outstanding job processing my loan. It pays to compare company because I flund a lower rate with another company. Loan Depot match the rate and dropped closing cost to keep my business. The online process was very easy and efficient.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open tomorrow at 9:00 a.m.
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