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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently switched to Loan Depot, realizing now what a huge mistake,it's great that I'm saving $175 a month,but I've been mailing them a mortgage check before the due date, however they haven't received my payment from 3 weeks prior. I spoke to their supervisors and alerted me for one time they'll waive late penalties but I MAILED Loan Depot the 25th of last month,that's 3 weeks ago,made sure their address was on the statement.I also filed a bitter complaint to Lending Tree for them to fix issues, never have I ever dealt wi... read more
Great company to work with! Made the whole process amazingly easy! From customer service to loan office everyone was great!
I have used Loan Depot 3 times and everytime has been fantastic. They have great communication through the whole process and I never had to wonder where things were in the process.
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
Loan Depot was very Quick efficient and wonderful customer service
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
I had a great experience with LoasDepot team. The process was timely and smooth and all the time I had questions they were answered quickly and clearly. Thank you.
Everything was fine, without one thing: the day we had a closing; I was told that, the cash I will receive was $3,150.32. Finally I received only $1,700.00. For that I am not happy.
Business response:
Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
I have refinanced twice now with loandepot and have never had a better refi experience. My loan officer was amazing, helped me understand some complexities. Customer support is wonderful as well. I highly recommend loandepot!
Loan Depot and my local team have been fantastic! Of all my mortgage and refi experiences, they have been the best.
It was very professional and easy to refi. Nothing to complain about, four weeks and over.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is closed now. It will open tomorrow at 9:00 a.m.
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