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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Bilasario's profile image
Bilasario 
4 years ago

*********************** is all an excellent job and making this loan application a very smooth ride everybody was on point even the clothes that came to the house when I have to have the closing everything went well excellent company to deal with 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Lawrence M's profile image
Lawrence M 
4 years ago

Very smooth process and clear and well explained. Professional personnel. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Katy E's profile image
Katy E 
4 years ago

Personalized and on the ball service. We felt completely taken care of the whole way through the process. Great job! 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Sandra T's profile image
Sandra T 
4 years ago

I did my refinancing with loandepot *** ramenez was my loan officer and he most patient, online make the application go through faster,am a fool to online work and *** helped me all the way..even now I call him if something comes up with my business with loandepot. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Sarah D's profile image
Sarah D 
4 years ago

The beginning process of refinancing and the website were/are excellent. Unfortunately, we did not get a very good loan agent. He was not proactive. He told us one thing about when we could stop paying our original mortgage and we received collection calls from that particular agency that forced us to pay the mortgage that month (even though we will receive the money back.) I had to contact customer service to force a date that fell within our fixed rate window to sign the paperwork after emailing our agent twice for this to... read more

Business response:

Hi ***** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com. 

Marcus D's profile image
Marcus D 
4 years ago

My wife started working with a lender Friday( *************************). He stated that the loan had been approved and just needed me to eSign. I work over the road as a truck driver that's how I for my family. Long story short Tuesday came around, not even three business days later. He texts my wife that the deal had fell through. Goes into a rant about how she wasted his time. How she should have signed for me. How she shouldn't be comfortable paying a **** interest rate...etc. I don't appreciate his lack of professionali... read more

Business response:

Hi ********** apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com. 

Lyle S's profile image
Lyle S 
4 years ago

They made the process as painless as possible. Communication via email and text was frequent and clear--I always felt I knew what was happening. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Maria M's profile image
Maria M 
4 years ago

This is twice Ive used loan deposit and both times the process and the employees were very helpful .. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

MC's profile image
4 years ago

Best in the business! ********************* and his team were a pleasure to work with. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is open now. It will close at 5:00 p.m.  

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