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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Mary C's profile image
Mary C 
4 years ago

Initial interaction was great, but the one who took over (Nataly) was very poor at communicating. Never returned calls, and stated she would call me when the loan was deposited. She never returned calls or called me. The loan just "showed up". 

Business response:

Thank you for your feedback! 

Rhonda M's profile image
Rhonda M 
4 years ago

Excellent service from beginning to end!!! Always just a phone call or text away, very prompt! 

Business response:

Hello! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs. 

catherine b's profile image
catherine b 
4 years ago

Great and easy process. Very professional at all points. Would recommend to anyone looking to refinance. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Daniel K's profile image
Daniel K 
4 years ago

It was a painless easy process. *********************** our rep took care of everything along the way and was quick to respond to any questions even when she was on vacation. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

MARTIN K's profile image
MARTIN K 
4 years ago

*** WAS VERY PROFESSIONAL DELIVERED AS PROMISED. RETURDED MY CALLS SAME DAY. 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

williebf's profile image
williebf 
4 years ago

Makes me want to buy a house more often. Super professional and dedicated individuals. No question went unanswered and my application was handled magnificently from beginning to end. 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Denise J's profile image
Denise J 
4 years ago

They were informative and attentive. However when it came to processing they were slower than expected. 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Tom S's profile image
Tom S 
4 years ago

My refinance was virtually seamless. They "held-my-hand" throughout the entire process -- so my initial trepidation was quickly eliminated. Excellent process (start to finish) with absolute PROS. "Thank-you!" 

Business response:

Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance. 

Sue S's profile image
Sue S 
4 years ago

Outstanding, start to finish! ************ Was simply the best...he explained every part of the process, and we always knew what to expect! 

Business response:

Hello! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is open now. It will close at 5:00 p.m.  

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