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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Alex V's profile image
Alex V 
4 years ago

My refinance with Loan depot was quick and effortless. Every contact was done via text or email, which saves time due to my busy schedule. Individual that helped me was knowledgeable and helpful. Loan was closed as promised. I definitely recommend Loan Depot to others. 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

JR C.'s profile image
JR C. 
4 years ago

very easy application and easy to fill out loan officer an agent walked me through step-by-step all the way through went smooth as glass. Close within 35 days great service 

Business response:

Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs. 

Paul M's profile image
Paul M 
4 years ago

All of the people at Loan Depot were super helpful. They expedited the process because they knew I needed the money in order to purchase another home. They were easily reachable and responded to my inquiries quickly. It was a very positive experience. Actually, it was the best experience I ever had getting a mortgage. I could tell this was a different company right from the start. Everyone was very friendly and put me at ease. Great experience! 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Cat's profile image
4 years ago

The Senior Account Manager/Processor, ******************************* involvement in the entire process created a reliable and trustful atmosphere making the entire process less stressful 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Hazel M's profile image
Hazel M 
4 years ago

Loan depot work with me all to the the end of closing thank you have good peoples working for your company. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Susan C's profile image
Susan C 
4 years ago

Loan depot was so easy to work with and the rep I had was really helpful. I recommend them. 

Business response:

Hello! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs. 

Gary H's profile image
Gary H 
4 years ago

We had our approval letter within 15 minutes, everyone was so helpful and friendly with any questions and got back to us immediately.i highly recommend loan depot to everyone we know 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

RM's profile image
4 years ago

It took nearly 6 months to close my loan with LoanDepot. Communication was inconsistent and our loan was handed over to different admins repeatedly which made the process long and difficult. Now 6 months after the loan has closed they have missed two property tax payments. I have emailed and called 7 times over a six week period to have the situation rectified- all to no avail. I have not received any response from them by phone or in writing. The taxes have not been paid. I have spoken directly with customer service reps an... read more

Business response:

Hello We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com. 

Jaime e H's profile image
Jaime e H 
4 years ago

Thats the best company for all your realtors relate business 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is open now. It will close at 5:00 p.m.  

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