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loanDepot
- Mortgage Lenders
- Foothill Ranch, CA
About this business
loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans.
Location details
26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Well done thank you so much,hey I will be telling everybody I know thank you.
********************* with LoanDepot was extremely helpful with getting me threw the application process due to having an online home based business. Seriously, *** is at the top of my list for loan consultants. I would not hesitate recommending him to anybody. Regards, ********************* ***********, **.
Business response:
Hi ****! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Loan Depot was the worst lending company ever used. When everyone you talk to lies to you, what does that tell you about their company. I tried to give them no stars but it wouldn't let me.
Business response:
Hi ****** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
**** ******* promised me the rate and closing cost. He pulled my credit report and asked me to fill application (while keep promising me the rate + closing cost). I asked him to provide paperworks with the rate + closing cost that he promised, but he could not. It wasted my time, my money, and importantly, my credit report was pulled. This is a very bad experience. You should not promise if you are not sure you can do it, period.
Business response:
Hi ******* -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
From the very beginning things proceeded closely to what my loan officer had explained. Quick approval. During the few weeks any minor adjustments or additional forms were addressed quickly which I also responded quickly.
Superb loan process from start to finish (41 days). Online system is fantastic with human contact built in. We never felt alone and were always kept up to date on where we were in the process. Well done, Loan Depot!.
Business response:
Hi *******! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
******** was very accessible and competent. The customer service experience has been 10/10.
Business response:
Hi ******! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
The team at LoanDepot were efficient, accurate and did everything they could to secure a great interest rate on my mortgage and with their pre closing work meant that I was able to close on my new house in 45 minutes.
Business response:
Hi ****! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
PROFESSIONAL COMPETITIVE FAST WORKABLE WITH CUSTOMERS AND AIM TO MEET 100% CUSTOMER SATISFACTION. BEAT ROCKET MORTGAGE BY .6% LOAN RATE
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Frequently asked questions about loanDepot
How is loanDepot rated?
loanDepot has a 4 star rating with 5,902 reviews.
When is loanDepot open?
loanDepot is open now. It will close at 5:00 p.m.
Need help? Contact us.
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