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loanDepot

4.0

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

26642 Towne Centre Dr, Foothill Ranch, CA, 92610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.05,902 reviews
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Cirilo D's profile image
Cirilo D 
3 years ago

Very knowledgeable about the help I needed, to consolidate my cards. Great interest rates. 

Robert R's profile image
Robert R 
3 years ago

I chose loanDepot because they had the best rate of five other lenders I considered, loanDepot offered the best rate with no points and provided lender credits to keep my costs down. The VA Refi with them went very well and was completed within 30-days of me agreeing to refi with them. The loan consultant and Senior Account Manager kept in constant communication with me and provided explanations about each step of the process that allowed me to respond properly, which is what made this process go smoothly. Any changes that n... read more

Flo A's profile image
Flo A 
3 years ago

NIGHTMARE!!! NIGHTMARE!!! NIGHTMARE experience . The whole process was with unknowledgeable none helpful unprofessionals. I wasnt given the best deal. I was taken advantage of. 

Antonio S's profile image
Antonio S 
3 years ago

Loan ******************************* told me one thing and turn me over to ****** Coil which led me on until I finally was forced to fortified my Refinance! Which cost me lot of time!I will never do business with the organization again!!!! 

Jay V's profile image
Jay V 
3 years ago

I am in the middle of refinancing my mortgage and can not get in contact with my loan officer or my loan processor. Its very disappointing that when they start your process they are attentive and always replying but once you are done they will not answer my calls,emails or text messages. Definitely would not recommend and will be transferring my loans somewhere else! Beware they run your credit without telling you!!! 

Elaine W's profile image
Elaine W 
3 years ago

Gave me options i never knew existed and worked for me. Other top rated loan companies did not compare. 

Esperanza R's profile image
Esperanza R 
3 years ago

Summer of 2021. We were just looking into our options when it came to refinancing our home. Many of our friends were doing it with varying results. Our current lender offered us a straightforward refinance with a very acceptable rate (****%). However, we wanted to call up different agencies to see if everything was "about the same). After reading reviews and never getting a call back from our banking institution, we submitted a request for information to Loan Depot. We received a prompt call from a lending officer. We are lo... read more

Arin D.'s profile image
Arin D. 
3 years ago

Great experience, start to finish. They were informative, cooperative, creative, and attentive. I'd certainly use them again. 

Bill V's profile image
Bill V 
3 years ago

I had a bit of an unfortunate experience with LoanDepot. Their team did not seem to work as a team and the communication to me as the customer left a lot to be desired. They did have good individual performers like ********* Overall though, the refi put the burden of team communication in my hands and the resulting frustration drove me to start the process Better.com half way into my refi work with LoanDepot. Better.com performed flawlessly and if you are looking for an experience that is a step above try Better.com instead.... read more

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4 star rating with 5,902 reviews. 

When is loanDepot open?

loanDepot is open now. It will close at 5:00 p.m.  

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