This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Libertyville Chevrolet Inc
- Automotive
- Waukegan, IL
About this business
Look no further than Libertyville Chevrolet for your next Chevy truck or car. Our knowledgeable Libertyville Chevrolet new car dealer staff is dedicated and will work with you to put you behind the wheel of the Chevrolet vehicle you want, at an affordable price. Feel free to browse our online inventory, request more information about our vehicles, or set up a test drive with a sales associate. We have used cars, trucks, and SUVs for every need and budget!
Location details
1001 S Milwaukee Ave, Waukegan, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Quick responses to questions. Friendly people at dealership. No pressure. Car purchased exactly as advertised. Great experience.
All we can say is do not even think about this dealership honoring the price quoted even after you have spoken to internet staff and Management, by far the worst experience we have ever experienced, these people use every old school gimmick in the book to deceive a customer. They even threatened my wife that we had to return to the dealership get our $1,000 GM redemption allowance back. Visit this dealership AT YOUR OWN RISK.
Responded the same day very friendly and helpful.
quick response willing to help
Initial contact with a "representative" who wouldn't connect me to a salesperson. Made appointment with her for test drive and intended purchase-- then dumped with a random salesperson I had never spoken to. Seems incredibly disorganized and unprofessional. Walked away from a car I wanted to buy because of terrible sales approach to online inquiry.
Business response:
Hey Amy, my name is Dan and I’d like to try and help out here. First and foremost, I’d like to apologize for the poor experience you’ve had with us so far. I can assure you, I’m very organized, and I won’t dump you on a random person. I’d like to partner you directly with our General Manager Rick Danca to resolve this matter. We take your concerns seriously, and I’d love to do nothing more than help you drive home the vehicle you came in for. Can you please reach out to me at happycustomer@happyautogroup.com so I can try to ... read more
Several sales representatives reached out from the dealership and we're professional and timely in their responses
Responded right away via email. Asked a couple of questions before going to the dealership about additional fees since I was paying cash and they stated there were no other fees. Just as others have posted the dealership has there $2988.00 fee to certify cars however I bought a Hyundai and not a Chevy so this fee should never have been added. Be prepared negotiate and watch out for fees. Low balled trade in as well.
They knew I was coming for one specific vehicle, I gave them 2.5 hours before I came, they didn't bother letting me know it was at another dealership.
They knew I was coming for one specific vehicle, I gave them 2.5 hours before I came, they didn't bother letting me know it was at another dealership.
Frequently asked questions about Libertyville Chevrolet Inc
How is Libertyville Chevrolet Inc rated?
Libertyville Chevrolet Inc has a 3 star rating with 217 reviews.
When is Libertyville Chevrolet Inc open?
Libertyville Chevrolet Inc is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com