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Libertyville Chevrolet Inc
- Automotive
- Waukegan, IL
About this business
Location details
1001 S Milwaukee Ave, Waukegan, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The sales people were very professional. I got a little impatient waiting for them to take care of paper work after deal was made.
Horrible, horrible, horrible. Rich my salesman lied repeatedly. Once the negotiation started they raised the price twice then lied that they did it. I have the text messages to prove it. I called to complain to customer service then I caught the manager of customer service lying to me again and making excuses about the price changes and dishonesty. HORRIBLE SHADY CROOKED DEALERSHIP! This dealership is the very essence of why people dont like car salesman and the car buying experience.
Business response:
Hi Jaime,I apologize for the unpleasant experience. There may have been a confusion. The price advertised is the price you pay. Please give me a call at (847)362-1400 and ask for Desi. I would like another opportunity to earn your business.Sincerely,Desi ZamoraCustomer Care DirectorHappy Auto Group
They didn't have the car when I went then when I bought a car they didn't fill the gas tank nor did they give the car a nice wash all in all two stars
Business response:
Hi Jason,I apologize for the unpleasant experience. Please call me at(847)362-1400 and ask for Desi. I can arrange a minor detail on your vehicle and fill up the gas tank. Sincerely,Desi ZamoraCustomer Care Manager
Responded quickly
Business response:
Thank you for the 5 star rating
good with following up and offering to find the right vehicle.
This car is new and unique and most Chevy dealers don't have enough experience with it yet to sell it effectively. Fortunately, I knew what I wanted and what to ask for. Some information given to me was incorrect, but in the end, they made it right.
We love the truck, but absolutely HATE the dealership. Their pricing did not include about 4000 in fees tacked on. They tried to pull a fast one on financing. I wouldn't recommend this stealership to a friend, an enemy, or anyone else.
Wasting of time!!! Horrible experience, especially considering that I was shopping with my Daughter for her first car! Car was advertised as clean one owner without any accidents according to Auto Check. After requesting Carfax I learned that structural damage was reported which was not mentioned on CarGurus website ,I would say intentionally. After inspecting visually we learned that car was poorly repaired and it was noticeable even to not very experienced buyer.Car was presented to us for a test drive , I had to insist li... read more
Responded promptly - Understood they had a clear price on the internet. Still shopping for the price and vehicle I am looking for.
Frequently asked questions about Libertyville Chevrolet Inc
How is Libertyville Chevrolet Inc rated?
Libertyville Chevrolet Inc has a 3 star rating with 217 reviews.
When is Libertyville Chevrolet Inc open?
Libertyville Chevrolet Inc is closed now. It will open tomorrow at 9:00 a.m.
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