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Lia Nissan in Colonie is a new & used car dealership near Albany, NY. Find a great selection of low priced Nissan cars, trucks & SUVs near you today!
2233 Central Avenue, Schenectady, NY, 12304, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
They Deserve Zero Stars This is the worst dealership on the planet! My husband emailed Lia Nissan of Schenectady about a 2013 Ram 2500 to test drive. He was emailed back that the truck was still available, May 28th. He then emailed the same person( Suzanne Bisson) about having the truck transferred to Saratoga for a test drive since it is right on his way home. He never heard back from her, so he decided to go through the Lia dealership in Saratoga since he figured they were all connected. He was met by a salesman( John) and... read more
Salesman Joseph Marshall is an Awesome Salesman Joseph Marshall is an Awesome Salesman and he listened to me. I was Extremely Happy wit the entire Sales Experience. Most of all there was No Sales Pressure and I liked that a lot.. Thank You Joseph Marshall for a wonderful Sales. Love my Truck. YES!
Should be liar Nissan An incedient occurred that is still on going with a lia Nissan employee, and a manager that has promised to make right has changed his mind. Not only does it seem they have changed their mind and is asking for money on THEIR mistake, but they have not even had the decency to make any contact back! I really wish we would not have to elevate the situation.
Business response:
Still terrible
Hostile environment I visited Lia Nissan for a used Altima last week. The sales person was great but the back and forth was too much. I had just had the same issue with another lia location and was frustrated even more by this visit. When I came in for a test drive the first time I walked into the manager yelling and swearing in the showroom at an employee. I could tell by the look on his face he didn't know I was in the showroom. When I went back a second time to see Mike for a second test drive the same manager was having ... read more
Steve helped us find the perfect car We were fully satisfied with our experience at Lia Nissan. Steve was an awesome salesman and really listened to us. He went above and beyond to make sure that we got the exact car we wanted.
Worst customer service experience ever. I would not recommend this dealership to anyone. They do not honor warranties they sell and purposely do not fix things so you have to keep coming back over and over again so they get more money. Shay the service manager is awful and rude to everyone. She sits and glares at customers but never gets up and helps anyone in the service area.. They're always short staffed and do not listen to customer concerns about the vehicle. I had a 5 year warranty they will not honor. They force good ... read more
After discussing a particular maxima my wife and I made an appointment and drove 45 miles to check it out with the full intention of leaving with the vehicle in question. upon arrival we were told that this particular vehicle that we had been discussing had been sold that morning. The greaseball sales manager then tried to sell us an entirely different car - oldest slimeball trick in the book. People like this are who gave car salesmen the well deserved reputation that they have. Stay away from these low lifes. BTW - it was ... read more
Waited at parts deak for 30 minutes waiting for parts staff to help. Apparently there is only one person working in the parts dept and he was on the phone the entire 30 minutes i waited. I thought that in person customers were to receive prompt service. Not at lia. I went to Nemith in latham and had immediate help.
My head liner had to be replaced on my 2012 Altima Coupe that only has 7k miles, it was a warranty covered item. I took 3 days to install, which I am not sure why, but worse yet, the head liner that is beige in color was covered in greasy fingerprint and hand prints, when alerting the Service manager Alex, he copped an attitude and got defensive. Since the day this car was purchased it has been never ending terrible service with each and every person along the way, sadly for me I don't have many options and at this point I a... read more
Lia Nissan of Colonie has a 4.6 star rating with 1,787 reviews.
Lia Nissan of Colonie is closed now. It will open at 9:00 a.m.
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