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Lia Nissan of Colonie
- Car Dealers
- Schenectady, NY
About this business
Location details
2233 Central Avenue, Schenectady, NY, 12304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Treated very respectfully and very informative. Waiting area had real good coffee and creamers nice snacks too.
Unfortunately I was sold an overpriced used vehicle that has hail damage and an annoying crunching sound when driven. I've only had the vehicle for 2 months and it's been in the shop at least 6 times. Trophy Nissan has lost a new customer due to the poor quality and over priced vehicle. They are aware of my concern and only offer to sell another vehicle and ask for more money out of pocket. Avoid unless you like scams.
Business response:
We understand your frustration and appreciate you bringing this situation to our attention. We take these matters seriously. Please contact our General Manager, Jennifer Carroll, at 682-777-4196 so we can discuss your specific situation and work toward a satisfactory resolution that addresses your concerns.
I brought my 2020 Nissan Titan to Grand Strand Nissan for a small problem with a key fob and loss of power where you have to jump it off every few days if not driven. - I made an appt so it wouldnt take long. I arrived on time! - I spent four hours of waiting in the lobby to be told they have to order parts. I catch a UBER home. I get a call the following day the truck is ready. - i was told the battery and power system check out fine but key fobs were a problem with one needing a battery and the second needing to be replace... read more
Business response:
Dear valued customer, we are sorry to hear about your experience at our dealership. We strive to provide efficient and timely service. We apologize for any inconvenience and would like to make things right. Our manager will be reaching out to you shortly to address your concerns. Thank you for bringing this to our attention.
Attendants were nice and helpful, no complaints there! But! They left my driver-side window rolled all the way down on a rainy day. I lucked out and didn't get the inside of the car rained on, but c'mon. Seriously?
Business response:
Thank you for your feedback. We apologize for the inconvenience and will make sure to remind our attendants to double check for windows being rolled down. We appreciate your business and hope to see you again.
Greg did a great job fitting me into the right Pathfinder. Thanks to Bryce for the finance options. Highly recommended.
Business response:
We really appreciate you choosing our team to help you get into your new Pathfinder! Thank you so much for taking the time to share your feedback with us, and we're delighted that Greg and Bryce helped to make this car-buy so easy. We look forward to welcoming you back and delivering top-tier service again next time!
Charles was so helpful for it being my first time buying a car! He made the process simple and helped me choose the best options!
Wes Taylor was a great salesman! Very helpful and great personality. Found the exact car I wanted
Top notch dealership very professional from the service and my salesman Leo and Brandon they deserve a raise THANKS Vernell Smith
Business response:
We are overjoyed to hear about your outstanding experience! Your feedback about our professional service and team means the world to us. Leo and Brandon will be thrilled to know how well they took care of you during your visit. We take great pride in providing excellent service, and it sounds like our team delivered exactly that. Thank you for recognizing their hard work and dedication. We truly appreciate customers like you who take the time to share such positive feedback about their experience with us.
Got me in the shop, did a diagnostic repair, before I know it out of the shop in no time.
Frequently asked questions about Lia Nissan of Colonie
How is Lia Nissan of Colonie rated?
Lia Nissan of Colonie has a 4.6 star rating with 1,860 reviews.
When is Lia Nissan of Colonie open?
Lia Nissan of Colonie is closed now. It will open tomorrow at 9:00 a.m.
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