This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
2233 Central Avenue, Schenectady, NY, 12304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From bad to great My leased was terminating in October. After receiving several notices from Nissan I decided to turn in my car in August. This time I was purchasing the vehicle so I wanted a vehicle I would feel good about for the next 7-10 years. I went to the dealer I had used previously. After several unprofessional incidents I walked away. I was going to to wait until October but then decided to try Lia Nissan. It was a 360 experience. Everyone was attentive and professional. Mike Heffernan listened to what I had in min... read more
Business response:
Jill, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Mike! Please contact us when your new vehicle is ready for its first service. We would be happy to help!
Leasing 2020 altima Great efficient process ,competent ,helpful, great people to work with. Everyone up and down the line made the process easy, this our fourth Nissan lease keep up the good work
Business response:
Eric, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.
New Titan Purchased a new truck earlier this month. Worked with Robert to seal the deal. He was friendly, knowledgeable, and easy to work with. He was honest and didn't pressure me as some other salespeople do at other dealerships. The finance folks were great also, and I've had multiple dealings with the service department here recently for maintenance and installs. They exceed expectations as well. I'm happy with my experiences here, and I'm not easy to impress!
Business response:
Todd, thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.
Amazing Service Tech (Johnny)was very friendly and did an amazing job. Would recommend this tech anytime always trustworthy with him working on my vehicle at anytime, he is very reliable and anyone cant relate to this. He is a one of a kind when its comes to being a mechanic.
Business response:
Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.
Quick I have purchased several cars from Lia Nissan in the past 12 years. This year (2019), has been the easiest and quickest. I was better prepared to lease my car which I believe help quicken the back and forth that usually occurs between customer and car dealership. Lia/Michael Digioia was able to find a 2019 Rogue SUV quickly. I was happy with the model and color they chose. It’s a huge step from plain to fabulous. Mr. Digioia was on top of everything every step of the way.
Business response:
We are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and Michael will be thrilled to hear your kind words.
Oil change This was the best experience I have had with service on my car. Elizabeth was extremely professional, skilled and friendly. She gave me updates on the status of my vehicle. This is the first time this has happened.
Business response:
Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.
Excellent service I brought my vehicle in for routine maintenance. The service department was quick, professional and friendly. My service advisor was Mike Sankar, he was great at making sure I was in and out quickly .
Business response:
Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
Improved customer service This is my third service visit to the dealership this year. I had pretty bad experience in my first visit but the service improved greatly in this recent visit. The time estimate for completion of work was accurate and Elisabeth Godlewski had a welcome and caring attitude. She provided update on status of the service. The waiting area continued to provide free wifi and is comfortable.
Business response:
Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.
Always expert and timely service by great staff Staff at Lia Nissan have always been able to accomodate my repairs/maintenance in a timely way that fits my schedule. Even when I call with an unexpected problem/repair needed, they can work with my time frame, even giving me a ride home if the repair/maintenance will take a little longer--and return to pick me up when it's finished! And the work is ALWAYS done expertly. I also was quite pleased with the very pleasant/polite gentleman who gave me a ride home so I would NOT have... read more
Business response:
Thank you for your time and for your loyalty. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!
Lia Nissan of Colonie has a 4.6 star rating with 1,970 reviews.
Lia Nissan of Colonie is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com