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Lia Hyundai Albany
- Car Dealers
- Albany, NY
About this business
Lia Hyundai in Albany is a new & used car dealership near Schenectady, NY. Find an excellent selection of low priced Hyundai cars, crossovers & SUVs today!
Location details
945 Central Avenue, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
My entire experience from the minute I walked in the door was excellent! I was greeted warmly and met with a salesperson right away. I already knew the car I wanted to lease so my salesperson, Caitlyn got me set up with a test drive right away. I told her my budget and never ever felt any pressure to go over that. Caitlyn was so personable and easy to talk to. As far as everyone in the dealership, I truly felt like they wanted me to not only be a customer, but a happy customer who comes back for life and I certainly will! Th... read more
Business response:
Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Caitlyn took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!
Excellent service recieved what I was told before and after deal in and out without a hitch Thank you Claudio Montano
Business response:
Bill, Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!
I had 2 very big problems. 1) called them for inspection and fix rearview mirror. 1) Had to call 2 or 3 times because no one would answer the phone. 2) the first woman did not know what i was talking about so she had another woman call me. 3) the second woman called me and said i had to buy the parts !!! Why and how can i buy the parts ??? When i am not the mechanic who's working on it and I don't know what's broken and needs to be bought it's the mechanic who's working on it that buys the parts that are broken that needs to... read more
Business response:
Joseph, I’m sorry to hear you had a poor experience attempting to contact us. I personally do not recall this interaction, it may be possible that you were in contact with the wrong department. Please feel free to reach out to me directly at your earliest convenience at 518-458-2277 ext2510, so we can resolve this matter for you Thank you, Seth Nicoli Service Manager Lia Hyundai of Albany
Horrible very unprofessional. Went in for a recall that was supposed to take 2 hours. They kept my car for 3 day. I tried calling the next day and nobody would return my call. I need my vehicle back the next day to get work and nobody would return my call. It took 3 days to return my vehicle. A 2 hour recall took 3 days. Horrible
Business response:
Madcna, I’m sorry to hear about your recent experience at Lia Hyundai of Albany. I would like to discuss this in more detail. Please contact me directly to go over on what had happened. Thanks Haris Bhatti General Manager hbhatti@Liacars.com 518-458-2277 X 2501
Unprofessional Dealership of all time . .Customer service is Horrible . Parts and Service as well you can never talk to the right person they just transfer you to anyone and if you're lucky to get the person you are trying to reach its days later Even tried calling Chris the General Manager and guess what His Voicemail is full can't leave a message . How do you conduct your Business. Never again will I or my family Deal with this Dealership
Business response:
Hello Amanda, I’m so sorry to hear about your recent experience at Lia Hyundai of Albany. I would like the chance to discuss the experience at your earliest convenience. Thanks Haris Bhatti General Manager hbhatti@liacars.com
Finally someone seems to know what they're doing with a Hundai Electric car, a kona. Chris is wonderfully knowledgeable and willing to share his knowledge. Tim got the paperwork through quickly. All and all an easy, helpful and xxxx good lot! Thanks.
Business response:
Robert, Thank you for your 5-star rating! We are so glad that Chris and Tim took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Best car-buying experience I have ever had! Wayne's swift response to my initial call made me feel confident that we would soon have the electric vehicle of our dreams. He spent basically the whole day with us, guiding us through the entire process, answering our questions, and addressing concerns that came up along the way. Haris and Daniel were also super helpful and connected us with a bank that made sense for us. No "hard sell" tactics or shady stuff like I have experienced at other dealerships. They even let us bring ou... read more
Business response:
We are so glad that Wayne, Haris, and Daniel could get you into your dream vehicle- while providing you with a top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! We wish you the safest of travels in your new ride!
The service was excellent, but on the correspondence they keep putting the wrong name. My last name is not Sanders. The service advisor Timothy Frank was pleasant and very knowledgeable.
Business response:
Thank you for your positive review! We are so glad that Timothy took great care of you throughout your visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Brian Secord showed me the photos that indicated I needed a wheel alignment, (Cool new feature -- just drove into the service area.) I had come in for my 45,000 mile service, so we added the wheel alignmenrt to it. Car drives better now.
Business response:
Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are pleased that Brian provided you with nothing less! It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!
Frequently asked questions about Lia Hyundai Albany
How is Lia Hyundai Albany rated?
Lia Hyundai Albany has a 4.4 star rating with 2,271 reviews.
When is Lia Hyundai Albany open?
Lia Hyundai Albany is closed now. It will open at 11:00 a.m.
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