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899 New York 22, Brewster, NY, 10509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would like to thank Lia Honda, Christopher Larson, and the whole Honda Team for their professionalism and support during my recent car leasing experience. Your efforts were truly appreciated.
Business response:
Mary, Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit with Chris Larson. We look forward to the opportunity to assist with any service your Honda might need in the future.
My service advisor, Chris Grasso, was helpful in coordinating my oil change. My only disappointment was that although I had more than $90 in Lia Rewards cash, I couldn't use it if I used a coupon sent to me. The reason given was that there was only one line on the work order for discounts, and Lia Rewards Cash isn't cash, it is a discount.
Business response:
Phil, Thank you for taking the time to share your experience. We are pleased to know that Chris Grasso has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
I purchased my now 18 yr old Honda Accord at Lia Honda and have never had it serviced any where else. Jon Ayala was my service advisor last week. He explained every service procedure my car needed in detail and answered all of my questions. He also updated me frequently on the service progress. It was a pleasure to work with such a knowledge and friendly advisor. Thanks John!
Business response:
So nice to see a 5-star review from you, dianne332! We're so happy your experience was accommodating and attentive, thanks to Jon's efforts. We want all of our guests to be aware of the condition of their vehicles in order for them to be safe and make informed decisions. We sincerely appreciate your patronage for all these years and look forward to serving you and your Accord the next time it needs anything. Thank you for choosing Lia Honda!
Anthony Esemplare did a terrific job helping us find the best car to meet our needs. He worked thru all the financial alternatives with us. I would highly recommend Anthony to anyone looking for a Honda
Business response:
That's wonderful news! Thanks for sharing your 5-star review of Anthony and congratulations on getting the perfect car for you! We're delighted with how happy you were having Anthony at your service. Your complete satisfaction means everything to us. The whole team wishes you happy driving and the safest of travels for many years to come. If you ever have any questions or needs, please feel free to give us a call. Until we meet again, enjoy the new ride!
Kira Bueti is by far the first person I feel was genuine and helpful. She got my car ready in the time I needed without any attitude. First time ever. Ask for Kira
Business response:
Hi, Tile Maven! So nice to see your 5-star review of Kira. We're happy to know she made sure you were well taken care of and your vehicle was ready to safely return to the road in a timely manner. We sincerely appreciate your business and look forward to making your next visit just as great. Thank you so much for choosing Lia Honda!
I recently had my car serviced at Lia Honda, Brewster, and has the pleasure of working with Rob Benfari, the Service Manager. I cannot begin to describe my overall satisfaction with Mr. Benfari. Rarely have I encountered someone in any service area who demonstrated such expertise and professionalism. Lia Honda is fortunate to have Mr. Benfari at the help of the Service Department at Lia. I could not be more pleased with the service and attention I received.
Business response:
We could not have dreamed up a better, more deserving review for Rob than yours, David. We're absolutely delighted to know how outstanding your service visit was with Rob at the helm. We'd love to continue providing you and your vehicles with such service, so please don't hesitate to give us a call whenever we may assist you again. Thanks so much for the review!
Judy Deems in service is a true 5 star service writer. She was able to get me in the same day to have work done. Wayne in service performed the work and did an excellent job as always.
Business response:
Thanks so much, Steve! We're happy to know that Judy and Wayne made this a convenient and valuable trip for you and your vehicle. Your complete satisfaction is what we're here for. Please don't hesitate to reach out to us if Judy and the team can ever help you with any of your automotive needs, Until we meet again, drive safe and take care!
We have been a customer of Lia Honda for over 20 years. We service all our Honda's at the service department. We just purchased another vehicle - a 2022 CRV from Barry Weiss (Sales Associate). He along with Will Darnell (Sales Manager) and Cory from Finance were exceptionally good to us. They were all pleasant to work with. They were very fair in their pricing. They always greeted us with a smile. We appreciate all that they did to help us purchase our new vehicle. Would definitely recommend Lia Honda for your next vehicle p... read more
Business response:
Annarose, We couldn't ask for a better endorsement! Thank you for writing this stellar review! Barry, Cory, and Will are honored to have earned your praise and commendation. Our team takes teamwork seriously, all for the benefit of providing our customers with the best service to make each experience seamless and stress-free. We're happy when you're happy! For your continued loyalty, we extend our most sincere gratitude and look forward to making your acquaintance again. As always, please don't hesitate to reach out for your... read more
Over the years, I have gotten to know a few service advisors. There are two advisors that I go to when I have an appointment. Kira Bueti and Jon Ayala have been most helpful and caring about my cars. They have never steered me wrong. They never push to get work done on my cars. They are always pleasant and courteous. I appreciate all that they have done for me over the years (especially recently). As well, Rob Benfari has been an exceptional Service Manager all these years. He is always there to help me out as well. Would hi... read more
Business response:
Annarose, Thank you for taking the time to share such thoughtful words about Kira, Jon, and Rob! They will be so pleased you mentioned them in such high regard and that you have valued their service over your past visits. We look forward to more opportunities to provide the 5-star service you deserve and we appreciate your continued business. Please don't hesitate to give us a call should there be any questions we may help you with. It would be our pleasure. Take care!
Lia Honda Brewster has a 4.5 star rating with 1,695 reviews.
Lia Honda Brewster is closed now. It will open tomorrow at 9:00 a.m.
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