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899 New York 22, Brewster, NY, 10509, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Enjoyable experience, seasoned salesman, immaculate showroom, at time of pickup all paperwork was in order and vehicle was ready, we were out of the dealership within an hour with the new vehicle
Business response:
Congratulations on your new vehicle! We are so glad that our team provided you with a seamless, 5-star experience! It is our pleasure to assist you in any way possible. Thank you so much for your wonderful review! We wish you safe travels, and we hope to see you again when the time comes for your vehicle's first service.
The online group was easy to work with and offered a great deal via text and followed through all the way to delivery. Highly recommended.
Business response:
Thank you for taking the time to leave us this wonderful review and recommendation! Providing a seamless and exceptional experience is always our goal, and we are so glad that our team's efforts could meet your satisfaction. We warmly congratulate you on your new vehicle, and we hope that you do not hesitate to let us know if we may ever be of further assistance to you in the future. Safe travels!
The sales team at Lia Honda of Brewster was exceptional in our pursuit of a new vehicle. Test drove a few models and we were not pressured to buy either of them. Steve was our sales person and he did the best to ensure he understood our needs and matched up our needs with potential models. Financing was not an issue and we had a great experience with Frank. Pick up was super easy and timely. We walked away from Lia Honda smiles and know buyers’ anxiety, except for what will be caused by our teenager driving this vehicle. Wou... read more
Business response:
Jason, We greatly appreciate you taking the time to leave us this wonderful review and recommendation! We are so glad that Steve, Frank, and Norman provided you with exceptional care and made your buying process a 5-star experience! It is our pleasure to assist you in any way possible. We wish you and your family the warmest congratulations on your new vehicle- on behalf of the entire team!
I purchased a 2021 CRV EX-L with the professional help of Steve Zavatski. He worked to make this an effortless car buying experience. Steve and the team are real xxxxxxand care about the customer.
Business response:
Thank you for taking the time to leave Steve this excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Steve provided you with a seamless and exceptional experience. It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new 2021 Honda CRV EX-L- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service.
Kevin Feldman was incredibly helpful. He looked back at my records to see exactly what my car needed and didn't need. I really appreciated that!
Business response:
Jennifer, We greatly appreciate you taking the time to leave Kevin this wonderful review. Providing thorough and efficient services is so important to us, and we are so glad that Kevin's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service. Take care!
Worst experience I have had at a dealership. AJ was very rude and the manager Norman was just as rude. I work in customer service, and you do NOT treat your customers as I was treated. I went into lia of Brewster to purchase a car. NOT to only look. AJ was very nasty to me after I was quoted a price over the phone from Irene. This woman quoted me what is listed on the website. Wouldn’t you think she wasn’t wrong? Nope this dealership is selling there cars 1200 over listed price on the website. I was called a liar and that Ir... read more
Business response:
We are sorry for your unfavorable experience. Unfortunately, there are circumstances where we are unable to come to an agreement on the terms of a sale, and under these circumstances our potential customers may consider searching elsewhere. But under no circumstance should we consider accepting an unfavorable offer due to the threat of a negative survey. Norman Horne General Sales Manager Lia Honda of Brewster
Thanks for everything Kevin Feldman, really appreciated, you did the best!!
Business response:
Lorena, We greatly appreciate you taking the time to leave Kevin this 5-star review! He will be honored to know that you deeply valued his service! Please drive safely and do not hesitate to let us know how he and the team may be of further assistance to you in the future.
Chris Larson went above and beyond getting me the perfect Honda CR-V. He even had the bumper painted because there was a little scratch I didn’t like. He delivered as promised
Business response:
Chris, Thank you so much for leaving Chris this wonderful review! We are so glad that he provided you with exceptional care throughout your visit! It is our pleasure to assist you in any way possible. We wish you congratulations on your new Honda CR-V- on behalf of Chris and the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.
Kira Bueti was very professional in assisting me with my scheduled maintenance for my Honda CRV. She reviewed my past service appointments and advised me of the appropriate service needed. She was very helpful and friendly and the process was quick and efficient. Thank you for a positive experience, Kira!
Business response:
Melody, We are so glad that Kira provided you with A+ service and got your automotive needs efficiently taken care of! She will be honored to know that you deeply valued her assistance. We wish you the safest of travels, and we hope that you continue to choose us for all of your future automotive needs!
Lia Honda Brewster has a 4.5 star rating with 1,629 reviews.
Lia Honda Brewster is closed now. It will open tomorrow at 9:00 a.m.
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