This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lexus Santa Monica
- Automotive
- Santa Monica, CA
About this business
Lexus Santa Monica is a proud member of the LAcarGUY family of dealerships. Family-owned and operated, 2019 marks the 30th anniversary of operations serving Santa Monica and the entire Westside. Our goal is to provide a world-class experience in our stunning, historically-restored showroom. Our award-winning staff's commitment to customer satisfaction has earned us the "Elite of Lexus" award 22 times. Most of our continued growth and success is a direct result of referrals and repeat customers. Give us a call today.
Location details
1501 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They responded quickly and worked with me to get me into the car of my dreams!! They even held my vehicle until I could fly down to Southern California to pick it up...excellent customer service!!
Wonderful experience with the Santa Monica Lexus dealership. Car is beautiful, and absolutely as advertised. Sales rep, Kevin, to Landon, the financial officer were professional and non aggressive. Very accommodating ad well. We will definitely return to Santa Monica Lexus dealership when searching for our next vehicle.
Although I did not end up purchasing the car from this dealership, I was impressed by the profesional service and attention I received.
The internet manager, Shannon, was great. She provided exceptional, courteous service. However, we walked away because her boss/manager was a complete jerk with lack of customer compassion or service. He told her to tell me there's no wiggle room for negotiation and I should "run in as soon as possible to get this incredible deal", which was insulting enough. Then when they were able to go down on price a bit ($300), I told her I'd go in to the shop and meet her. I asked if they can do down $77.95 to a whole number and she a... read more
Jennifer was a great help.
Everything runs perfect, good customer service.
They were responsive at all times. The internet manager was on it and I got a call right away. My husband checked out the car. The people were great. They even stayed open for him after hours and were anxious to sell their car. One problem - their offer for our trade-in was so low it was embarrassing. The deal did not work out for us. We were serious buyers, and just a couple of thousand dollars either way would have closed it. They were unwilling to do so, so we will keep looking.
I bought a car today, thank you CarGurus!!!! The process was incredible, very smooth and easy. Sean Trainor (sales consultant) treated me with no sales pressure, which is what I wanted. I never felt like I was just some random sale. Thank you for that Sean.
Very friendly environment
Frequently asked questions about Lexus Santa Monica
How is Lexus Santa Monica rated?
Lexus Santa Monica has a 4.5 star rating with 2,290 reviews.
When is Lexus Santa Monica open?
Lexus Santa Monica is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com