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Lexus of Watertown

4.7

About this business

Boston Lexus drivers have come to rely on Lexus of Watertown for all their Lexus needs because they know when they come to Lexus of Watertown, they will be treated like family. It’s our customer-first attitude that separates us from the competition and has earned us a reputation for excellence among Boston Lexus shoppers. We sell amazing vehicles and we think our Lexus dealership should measure up to that high standard. So, whether its Lexus sales, Lexus service or Lexus parts, we won’t settle for anything less t... read more

Location details

330 Arsenal St, Watertown, MA, 02472, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.73,305 reviews
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Juliano DaRosa Jr.'s profile image
Juliano DaRosa Jr. 
recommend  Recommended
4 years ago

I had a great experience with Ricari in the pre-owned section of Lexus of Watertown. He had great knowledge about my future vehicle and made me confident while I was test driving it. He was kind, well mannered, funny, personable, and could be trusted. I left with a great deal, a great car, and a great experience that will most likely lead to another trip for future vehicles! Thank you Ricari! You made the stressful process of buying a car easy and efficient. 110% recommend this place and Ricari! (They also cleaned the car re... read more

Alex Jowdy's profile image
Alex Jowdy 
recommend  Recommended
4 years ago

Ussa at Lexus of Watertown went above and beyond to make the car buying process easy for me. This is my 3rd car (2 leases, and now a purchase) at Lexus of Watertown and each time the process has exceeded my expectations. I took 3+months to decide what to do, and Ussa's approach to be there when I had questions, but no hard pressure sales tactics, was exactly what I needed. I can't thank Ussa enough for spending the time to go over all the features at the end and to make sure I was comfortable with everything. And thanks to A... read more

Jen Gray Baudo's profile image
Jen Gray Baudo 
recommend  Recommended
4 years ago

Highly recommended! We worked with Barbara Goodman to purchase our new 2020 UX hybrid. We test-drove different brands and models and Barbara was great to go through all the features and help us decide which Lexus best fit our needs. By far the smoothest and most friendly sales process yet. 

Christine Van's profile image
Christine Van 
recommend  Recommended
4 years ago

I will absolutely never shop at this Lexus again! Extremely disappointed! We called and talked with a sales associate, asking about a particular vehicle, he said he would put a hold on it and to come down anytime, we showed up within the hour and we were told it was sold! This is the second time this has happened to us only from this Lexus dealership! 

Richard Bucolo's profile image
Richard Bucolo 
recommend  Recommended
4 years ago

Great Experience at Lexus of Watertown purchasing a new Lexus ES 350 from Ujwal Pradhananga ( Ussa ). Going above and beyond answering all my questions, staying past close (twice) and working for me to be the best price vs 4 other Lexus Dealers. Ussa was very friendly, insightful and pleasant to work with at all times. Highly recommend him to get your next car! 

John Mackay's profile image
John Mackay 
recommend  Recommended
4 years ago

The building is immaculate and the offered a very fare price on a new 2020 gx 460. Ussa our salesman was extremely helpful, knowledgeable and polite. 

Jerry Lane's profile image
Jerry Lane 
recommend  Recommended
4 years ago

Several years ago, we bought a pre-owned Lexus from Watertown which was a very easy transaction. 3 years ago we leased a Lexus from a different dealership because they were closer to where we lived and found the transaction and working with them much more difficult. Now that the lease was up, we decided to go back to Watertown, met Leon Barnes and found working with him comfortable and pleasant. Leon was tenacious in making sure everything went right. I would and do recommend Leon Barnes. Jerry Lane 

Jason Guilford Jones's profile image
Jason Guilford Jones 
4 years ago

Ussa was a fantastic salesman. He was attentive to all details and kind and courteous throughout. He made the process very simple. A very impressive dealership! 

Sherri Lee Bence's profile image
Sherri Lee Bence 
4 years ago

LOVE this place! So happy I decided to go with Lexus!! Not only free car washes but also free nails when you’re getting serviced! Shout out to My Pham in service, George in finance and Oscar in sales!! You have not disappointed 🤩 thank you! 

Frequently asked questions about Lexus of Watertown

How is Lexus of Watertown rated?

Lexus of Watertown has a 4.7 star rating with 3,305 reviews. 

When is Lexus of Watertown open?

Lexus of Watertown is closed now. It will open at 10:00 a.m. 

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